Warranty
1 Year
PROFLEX®1YearWarranty
LIMITEDGUARANTEE
Subject to the conditions and limitations stated in this document, PROFLEX® warrants to the original owner that the PROFLEX®
Products (listed in the table below), when used in a complete System with approved flooring and over approved substrates, (as
listed on PROFLEX® Product Data Sheets), under normal use, effective from the date of installation for the period of time owned by
the original owner, up to one year: PROFLEX® will pay for replacement of the portion of the installation that involves the defective
product. This payment will include finish materials, labor and installation; provided the cost per square foot to PROFLEX® does not
exceedtheoriginalcostofinstallationpersquarefoot.
1YearManufacturerDefectWarranty
AllPROFLEX®Products
ExclusionsandExceptions
PROFLEX® is not responsible for any of the following: structural failure or workmanship not performed in accordance with
PROFLEX® or other manufacturers’ instructions and/or the applicable industry standards; normal wear and tear resulting from
usage; losses due to delays or any other consequential damages; installations with improper substrate preparation; damage due to
flooding, hydrostatic pressure, puddling, improper maintenance, sewer backup, acts of God, excessive or low relative humidity or
any issues not related to excessive moisture proven to be coming through the moisture vapor barrier; wood floors not installed in
accordance with the wood flooring manufacturer’s recommendations including, but not limited to, temperature, relative humidity, and
proper maintenance; wood floors not installed in accordance with the wood flooring manufacturer’s most recent published literature
pertaining to glue down installations, including but not limited to, wood flooring acclimation, expansion space, jobsite temperature,
relative humidity and airflow requirements. PROFLEX® will repair or replace the affected floor area one time only. This Limited
Warranty is to the original owner only and is nontransferable. All warranties not to exceed Finished Flooring Manufacturers
wearwarranty.
Should a claim be made against this PROFLEX® warranty, PROFLEX® must be informed in writing by the claimant within thirty (30)
days of the occurrence of the alleged manufacturing defect. An authorized PROFLEX® representative must be able to inspect the
alleged manufacturing defect BEFORE DEMOLITION OF THE AFFECTED AREA BEGINS. Claims submitted after demolition will
not be valid. This limited guarantee is given in lieu of all other express warranties. Any implied warranties arising by operation of law
arelimitedtotheone(1)yearreplacementguaranteeperiod.Thisguaranteeisnottransferable.
PROFLEX®Products,Inc.
Ph:8775776353
Fax:8639379624
Web:www.proflex.us