Installation Sheet

PROFLO.COM
Distributed Exclusively by Ferguson and Wolseley Canada
© 2018 Ferguson Enterprises, Inc. 0718 892675
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Replacement Parts or Accessories
Replacement Part(s) are identified as, but not limited to, the Lower Supply, Upper Supply, and Flush Valve Cartridge. The duration of the Limited Warranty is 1 year
from the Purchase Date. If You are unable to provide proof of the Purchase Date, the duration of the Limited Warranty is 1 year from the date of shipment, per
Flushmate records, at its sole discretion.
Accessories are identified as, but not limited to Intelli-flush Systems, Handle Replacement Kits, Handles and Trip Levers. The duration of the Limited Warranty is 1
year from the Purchase Date. If You are unable to provide proof of the Purchase Date, the duration of the Limited Warranty is 1 year from the date of shipment, per
Flushmate records, at its sole discretion.
Conditions, Limitations And Exclusions
1. This Limited Warranty does not cover any Flushmate System if the Flushmate System is not installed, operated, maintained and used in accordance with the
User Manual. It is an express condition of this Limited Warranty that You install, operate, maintain and use the Flushmate System according to the User Manual.
ACCORDINGLY, THIS LIMITED WARRANTY IS VOID AND FLUSHMATE SHALL NOT HAVE ANY RESPONSIBILITY OR LIABILITY UNDER THIS LIMITED WARRANTY IF THE
FLUSHMATE SYSTEM IS NOT INSTALLED, OPERATED, MAINTAINED AND USED IN ACCORDANCE WITH THE USER MANUAL.
2. This Limited Warranty does not cover any Flushmate System if the Flushmate System is subject to water supply line pressures greater or less than those speci-
fied in the User Manual.
3. This Limited Warranty does not cover any Flushmate System if the Flushmate System has been altered, modified, misused, abused, neglected or handled
carelessly. By way of example and not by limitation, the following constitutes alteration, modification, misuse, abuse, neglect and/or careless handling of the
Flushmate System and will void this Limited Warranty: (i) use of a non-potable water supply or a hot/tempered water supply; (ii) use of petroleum based lubricants
or cleaning products containing chlorine (i.e. household bleach, drop-in blocks or tablets, or disinfectants) that are applied or inserted into the toilet tank and/or
the Flushmate System; and (iii) putting antifreeze or any other chemical agents in the toilet tank or in the Flushmate System. By further way of example and not
by limitation, removal or damage to the serial number label constitutes alteration, modification, misuse, abuse, neglect and/or careless handling of the Flushmate
System and will void this Limited Warranty.
4. This Limited Warranty does not cover any Flushmate System if the Flushmate System and/or its component(s) is/are repaired or replaced improperly or incor-
rectly. While Flushmate does not require that You use its parts or accessories in order to obtain Limited Warranty coverage, Flushmate recommends that You use
parts or accessories that are recommended by Flushmate. It is an express condition of this Limited Warranty that the Flushmate System and its component(s) be
repaired or replaced properly and correctly. ACCORDINGLY, THIS LIMITED WARRANTY IS VOID AND FLUSHMATE SHALL NOT HAVE ANY RESPONSIBILITY OR LIABILI-
TY UNDER THIS LIMITED WARRANTY IF THE FLUSHMATE SYSTEM, AND/OR ITS COMPONENT(S), IS/ARE REPAIRED OR REPLACED IMPROPERLY OR INCORRECTLY.
5. This Limited Warranty does not cover any problems which result from conditions beyond Flushmate’s control including, but not limited to, acts of God (such as
floods, earthquakes, hurricanes, tornados, volcanoes and volcanic ash, lightning, windstorm, hail or fires), improper or incorrect installation, operation, main-
tenance, use, repair or replacement of the Flushmate System, alteration, modification, misuse, abuse, neglect or careless handling of the Flushmate System,
problems related to the public and/or private water supply including, but not limited to, water quality and chemical content, end-user plumbing configurations,
government restrictions, domestic or international problems such as wars, insurrections, strikes, explosions, riots, civil disturbances and/or labor disputes or any
other causes beyond Flushmate’s control.
6. This Limited Warranty applies only to the Flushmate System. Nothing contained herein constitutes a warranty by Flushmate on any fixture, plumbing device or
configuration, part, accessory or any other device, item or product other than the Flushmate System. Flushmate accepts no responsibility for the failure, or any
damage resulting from the failure, of any fixture, plumbing device or configuration, part, accessory or any other device, item or product that Flushmate does not
sell.
What The Purchaser Must Do To Get Limited Warranty Service
To make a claim under this Limited Warranty, You must contact Flushmate within 30 days of discovery of the defect in material and/or workmanship giving rise to
the claim by one of the following methods: (1) call Flushmate’s Customer Service Department at 800-533-3460 (toll-free) or at 248- 491-7070; (2) write Flush-
mate at Flushmate, Attn: Warranty Submission, 30075 Research Drive, New Hudson, Michigan, 48165-8548; or (3) email Flushmate at warrantyinfo@flushmate.
com. You must provide Flushmate with: (a) a full description of the defect in material and/or workmanship; (b) the Flushmate System’s serial number; and (c)
valid proof of the Purchase Date (which can include, without limitation, originals or photocopies of the following documents if they reflect the Purchase Date: the
purchase receipt, a new Flushmate System installation work order or a credit card statement). If you do not have valid proof of the Purchase Date, the Limited
Warranty period will be 10 years from the Manufacture Date for Original Equipment Flushmate Systems and 5 years from Manufacture Date for Replacement
Flushmate Systems and 1 year from the date of shipment for Replacement Part(s), as stated herein. Flushmate shall then have a reasonable opportunity to inves-
tigate the claim prior to determining whether relief is available under this Limited Warranty. Such investigation shall include evaluation of the claimed defect(s) in
material and/or workmanship, either via telephone, via electronic mail, or by physical evaluation of the Flushmate System at Flushmate or at the location of Your
Flushmate System. If a physical evaluation of the Flushmate System is necessary, Flushmate will cover the costs of the physical evaluation (though Flushmate will
pay only for normal (non-expedited) shipping costs) and Flushmate will provide You with all other necessary details.
During its investigation, Flushmate may request additional information from You in order to determine whether the conditions set forth in this Limited Warranty
have been satisfied and whether any limitations or exclusions apply. You must respond promptly to Flushmate’s requests for such additional information. Flush-
mate will not be required to provide relief pursuant to this Limited Warranty without being given a reasonable opportunity to investigate the claim.