Warranty Guide
111350 REV. 01 21
(United States, U.S. Territories and Canada Only)
LIMITED WARRANTY
Products manufactured by ProForm Finishing Products, LLC
(“Seller”) are warranted by Seller to its customers to be free from
defects in materials and workmanship at the time of shipment.
Additional or different express limited warranties, limitations and
exclusions may apply to specific Seller products. Current warranty
information on such products for both commercial and residential
applications is available at proformfinishing.com. THIS EXPRESS
WARRANTY IS THE ONLY WARRANTY APPLICABLE TO SUCH
PRODUCTS, AND IS IN LIEU OF AND EXCLUDES ALL OTHER
EXPRESS ORAL OR WRITTEN WARRANTIES AND ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Seller will not be liable for any incidental, indirect or consequential
losses, damages or expenses. The customer’s exclusive remedy
for any type of claim or action for defective products will be limited
to the replacement of the products (in the form originally shipped)
or, at Seller’s option, to a payment or credit not greater than the
original purchase price of the products.
Seller will not be liable for products claimed to be defective
where the defect resulted from causes not within Sellers control,
or which arose or occurred after shipment, including but not lim-
ited to accidents, misuse, mishandling, improper installation, con-
tamination or adulteration by other materials or goods, or abnor-
mal conditions of temperature, moisture, dirt or corrosive matter.
Any claim that products sold by Seller were defective or otherwise
did not conform to the contract of sale is waived unless the cus-
tomer submits it in writing to National Gypsum Services Company
d/b/a National Gypsum Company, authorized sales agent and
service provider to Seller, within thirty (30) days from the date the
customer discovered or should have discovered the defect or non-
conformance. No legal action or proceeding complaining of goods
sold by Seller may be brought by the customer more than one year
after the date the customer discovered or should have discovered
the defect or problem of which it complains.
National Gypsum Company is the exclusive service provider for products manufactured by ProForm Finishing Products, LLC.
The ProForm family of products is manufactured by ProForm Finishing Products, LLC.
MAKING CLAIMS
Within thirty (30) days from the time you discover a problem
with your ProForm product, write to National Gypsum Services
Company d/b/a National Gypsum Company, authorized sales agent
and service provider to Seller (or to the manufacturer of the home)
and include a brief description of the problem and photographs.
Also, furnish us with the date of purchase of the home and name of
the selling dealer. Mail this information to:
National Gypsum Company
2001 Rexford Road
Charlotte, NC 28211
Attn: Director, Quality Services R&D
This warranty gives you specific legal rights and you may also
have other rights which will vary depending upon the state.
Issued January 2021
ProForm Finishing Products, LLC
2001 Rexford Road, Charlotte, NC 28211
704.365.7300 • proformnishing.com
Limited Warranty