Warranty Guide

20 Year Warranty
Structural Limited Lifetime Warranty
The manufacturer warrants its Project Source™ Laminate Flooring to be delamination-free for 20 years from the date of
purchase.
20-Year Limited Warranty (Wear, Staining & Fading)
The manufacturer warrants to the original purchaser that the surface wear layer on Project Source™ products
will not wear through, stain or fade from sunlight or artificial light for 20 years from the date of purchase
when used under normal residential traffic conditions. If the product wears through*, fades or stains, the
Manufacturer will repair or replace, at its option, the affected flooring material. This warranty includes the
repair or replacement of defective material only, exclusive of all labor charges. Should the original floor design
be discontinued, the manufacturer will replace the defective material with one of equal value. This warranty is
exclusive and in lieu of all other warranties, express or implied, and all other remedies, guarantees, or
liabilities arising by law or otherwise.
*the surface wear must be evident, measuring at least 2 square inches (13cm2) and not be the result of any
items listed in the Exclusion section. Loss of gloss is not surface wear.
Warranty Exclusions
The owner must inspect for color, finish and quality before installation. The manufacturer cannot be held
responsible for costs incurred when a floor with visible defects has been installed. The warranty does not
cover wear or damage caused by improper installation, negligence, water, erosion, abrasion, extreme heat or
temperature conditions, cleaning, care or maintenance in a manner contrary to the instructions as provided by
the manufacturer, physical abuse or misuse of the product, physical damages, accidents causing indentation,
scratching, impact or cutting, freight damage, alteration, or any wear or damage caused by acts of God. The
warranty does not apply if the product is installed in areas where condensation may occur repeatedly. Under
no circumstances can the manufacturer be held responsible for damages, loss of time, inconvenience,
expenses or costs caused by or resulting directly or indirectly from a problem about which a claim has been or
may be made hereunder. The manufacturer offers no other warranty, express or implied, than the one
described herein, including any warranty of merchantability or suitability of the Product for a particular
purpose. Because certain provinces or states do not allow exclusions or limitations of indirect damages, the
above limitations or exclusions may not apply to you. This warranty provides you with specific legal rights, and
you may also have other rights which may vary according to state or province.
To make a claim, contact your dealer no later than 30 days following the date of discovery of the defect. Proof
of purchase, such as bill of sale, is mandatory when requesting warranty service.
• The manufacturer reserves the right to designate a representative to inspect the floor and remove samples
for analysis.
• No unauthorized person, fabricator or installer, agent or employee of the manufacturer, or any
representative is entitled to assume any liability on behalf of the manufacturer relating in the sale of this
product or has the authority to increase or alter the obligations or limitations of this warranty.