Product Manual

11
FREQUENTLY ASKED QUESTIONS
Q. Why didn’t my jumpstarter start my vehicle?
A. There could be a number of reasons why the jumpstarter did not start your vehicle.
Check the following:
1. Ensure the battery is fully charged. Press the BATTERY STATUS button to check the
condition of the battery (state of charge). Refer to page 10 (“Checking Battery
Capacity”) for further information.
2. Ensure you have followed the correct operating procedure. Refer to page 6 (“Vehicle
Jumpstarting Instructions”).
3. Ensure the correct voltage is selected on the jumpstarter for the type of vehicle being
jumpstarted, 12V mode for 12V vehicle’s & 24V mode for 24V vehicle’s.
4. Ensure the vehicle being jumpstarted does not require a clamp output greater than
760 Amps in order to jumpstart the vehicle.
Q. How do I work out how long my appliance will run from the Jumpstarter?
A. When the jumpstarter is fully charged the battery will be able to provide 46 Amp hours
of 12V power. If you have an appliance that uses 2.5 Amps and you use it for one hour,
you have just used 2.5 Amp hours.
For example:-
The jumpstarter is powered by 2 x 23Ah (46Ah) batteries and you are powering a small
TV drawing approximately 2.5 Amps
Equation: 46 Amp hours ÷ 2.5 Amps = 18.4 Hours (18.5 hours)
Q. How can I improve the charging time when charging from my vehicle?
A. Car Cigarette Lighter sockets usually are connected to the battery with small (light)
cable. This small cable when charging the jumpstarter is not adequate and generates
‘voltage drop’. This voltage drop increases the time it takes to charge. To help fix this
problem upgrade the cable between the battery and the cigarette lighter socket.
Q. When I use the DC socket the appliance does not work?
A. Check the voltage of the jumpstarter is set to the same voltage as the appliance.
Check to make sure the appliance does not exceed the rated current of the socket used.
Note: The cigarette lighter socket is rated for 10A. The socket has an internal automatic
circuit breaker. So resetting the breaker will not be necessary as this is done automatically.
The automatic circuit breaker may cycle ‘ON’ then ‘OFF’ if the load is close to the circuit
breakers rated current.
Q. Why has the jumpstarter blown a fuse?
A. There could be a number of reasons why the jumpstarter has blown a fuse:
1. Ensure the vehicle being jumpstarted does not require a clamp output greater than
760 Amps in order to jumpstart the vehicle.
2. Check jumpstarter leads are correctly connected (Red positive (+) clamp to the positive
(+) terminal of the battery in the vehicle and the Black negative (-) clamp to any non-
moving metal part of the engine block) for negatively earthed vehicles.
HC3000 instruction Manual_1 15/11/11 1:45 PM Page 11