Product Manual

Distributed by
AUSTRALIA
Brown & Watson International Pty Ltd
Knoxfield, Victoria 3180
Telephone [phone]
Facsimile [phone]
National Toll Free 1800 113 443
NEW ZEALAND
Narva New Zealand Ltd
22–24 Olive Road
PO Box 12556 Penrose
Auckland, New Zealand
Telephone [phone]
Facsimile [phone]
IS138
Issue 2 21.07.11
WARRANTY STATEMENT
Brown & Watson International Pty Ltd (“BWI”) of 1500 Ferntree Gully Road, Knoxfield, Vic., telephone
[phone], fax [phone], warrants that all products described in its current catalogue will under
normal use and service be free of failures in material and workmanship for a period of one (1) year from the
date of the original purchase by the customer as marked on the invoice. This warranty does not cover ordinary
wear and tear, abuse, alteration of products or damage caused by the purchaser.
To make a warranty claim the consumer must deliver the product at their cost to the original place of purchase
or to any other place which may be nominated by either BWI or the retailer from where the product was
bought in order that the warranty assessment may be performed. The consumer must also deliver the original
invoice evidencing the date and place of purchase together with an explanation in writing as to the nature of
the claim.
In the event that the claim is determined to be for a minor failure of the product then BWI reserves the right to
repair or replace it at its discretion. In the event that a major failure is determined the consumer will be entitled
to a replacement or a refund as well as compensation for any other reasonably foreseeable loss or damage.
This warranty is in addition to any other rights or remedies that the consumer may have under State or Federal
legislation.
IMPORTANT NOTE
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
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