Instruction Manual
Section 5 FAQ and Troubleshooting
6 Troubleshooting
I am not able to connect to the internet, Error: 645/691, Why?
Check your user ID and password, make sure you type ID@ISP. (e.g. prolink@singnet).
I can connect to the internet, but can not use IE or Netscape browser, why?
1. Disable the Proxy setting from you browser. (e.g. IE 5>> Tools >> Internet Option >> Connection >>
Prolink ADSL USB modem >> Setting >> Proxy Server.
2 .Configure DNS from network setting.
Singnet user : 165.21.83.88 and 165.21.100.88.
Pacific Internet user : 203.120.90.40 and 192.169.33.3
For Windows 98SE, Ive found 2 crossed Microsoft PPP over ATM Adapters in Widowss Device
Manager, Why?
This is due to Microsoft issue, DO NOT remove these crossed entries. If you do, your dial-up con
nection will fail. You need to Uninstall/Install the driver again.
For more details,
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q279116
I cant Uninstall/Install the driver, what should I do?
It is due to previous abnormal installation/uninstallation, please Run the file: Cleanup.exe from the setup
CD, then re-install by using the installation CD once again.
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