Specifications

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(Figure 15)
Driver reinstallation examples
Drivers might not be installed properly if the above driver installation procedures were
not followed; for example, the user did not disconnect the PC from the internet while
installing drivers on Vista machines, or the 2
nd
“Found New Hardware Wizard” window
was closed before the driver installation was completed. Below are some examples
showing how to reinstall the drivers.
Example 1 (Windows Vista)
Symptoms: A yellow exclamation icon appears besides the “USB Serial Converter”. Also,
there is no display of the “Ports (COM & LPT)” in the Windows Device Manager (Figure
16).
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(Figure 16)
1) Right-click on the “USB Serial Converter” that displays with the yellow exclamation
icon, and select “Update Driver Software…” (Figure 16).
2) Click on the “Browse my computer for driver software” button to continue (Figure
17).
(Figure 17)
3) Locate the driver in the CD provided and click on the “Next” button to continue
(Figure 18).