User manual

SATA150 TX2plus, TX4 User Manual
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Q. Why does FDISK report a much lower drive capacity if a single drive
exceeds 64GB?
A. The version of FDISK.EXE that is included with Windows 98 and ME does
not correctly report the capacity of drives that exceed 64GB. This is a
cosmetic, not actual, limitation. Microsoft has an updated version of
FDISK.EXE that corrects this problem. Go to http://support.microsoft.com
for an updated version of FDISK.EXE and more information.
Q. While booting Windows NT4.0, Windows 2000, or Windows XP during
a floppyless install, why does the message “Inaccessible Boot Device”
appear?
A. You did not press the F6 key at the appropriate time. Reboot the system,
and press the F6 key when the message “Setup is inspecting your
computer’s hardware configuration…” appears in Windows NT4 or the
message “Press F6 if you need to install third party SCSI or RAID driver”
appears in Windows 2000 and XP.
Q. While booting Windows NT 4.0, Windows 2000, or Windows XP during
a CD-ROM disk install, why does the message “No Hard Drives Found”
appear?
A. You did not press the F6 key at the appropriate time. Reboot the system,
and press the F6 key when the message “Setup is inspecting your
computer’s hardware configuration…” appears or the message “Press F6 if
you need to install third party SCSI or RAID driver” appears in Windows
2000 and XP.
Q. The SATA150 TX2/TX4 BIOS not appearing during boot.
The SATA150 TX2/TX4 driver does not load.
Data transfer rates are too slow.
How can you resolve these problems?
A. Move the SATA150 TX Series Controller card to a different PCI slot.
Q. Can you build a RAID with the SATA150 TX Series Controllers?
A. No. The SATA150 TX Series are hard drive controllers only. For Serial ATA
RAID, choose a Promise FastTrak S150 TX Series RAID Controller.
Getting Help
Additional tips and troubleshooting instructions are available on the Promise
website at www.promise.com
.