Product manual

Chapter 8: Troubleshooting
325
sasdiag -a errorlog -l expander -e 1 -i 1
3. At the administrator@cli> prompt, type the following command and press
Enter.
sasdiag -a errorlog -l c2cport
By interpreting the two error logs, you can verify which controller or I/O
module SAS port is accumulating link errors.
Browser Does Not Connect to WebPAM PROe
If you successfully setup and connected to WebPAM PROe, then suddenly you
can no longer connect, it might be the result of the following three conditions:
• DHCP is enabled on your VTrak’s virtual management port
• The DHCP server does not have a dedicated IP address for the VTrak
• The VTrak restarted and your DHCP server assigned a new IP address
You must obtain the new IP Address for the virtual management port in order to
direct your browser to the VTrak and start WebPAM PROe.
To access the new IP address:
1. Start your PC’s terminal VT100 or ANSI emulation program.
2. Press Enter once to launch the CLI.
3. At the Login prompt, type administrator and press Enter.
4. At the Password prompt, type password and press Enter.
5. Type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP Mask Gateway Link
===========================================
Virtual Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
The new virtual management port IP address and other network settings
display.
6. Enter the new IP address into your browser to log into WebPAM PROe.
For more information, see “Setting up the Serial Connection” on page 39 and
“Logging into WebPAM PROe” on page 46.