Product manual

Chapter 8: Troubleshooting
331
Controller was placed on reset during
Fail Over processing
No action is required.
Partner Controller was placed on reset
during Fail Over processing
Controller was reset as it was not able
to join the running partner controller
Verify that the controller is running. If
the condition persists, replace the
controller.
The controller has reset because it
encountered a firmware problem
If resets happen frequently, update to
new firmware or replace the controller.
Controller temperature is above the
warning threshold
Check airflow around the VTrak. Check
blowers and fans.
The controller temperature is above
controller critical threshold
Controller temperature is within the
normal range
No action is required.
CRC
CRC error is detected while receiving
CMD information unit
If this message appears repeatedly,
contact Tech Support.
CRC error is detected during Data Out
phase
Disk Array
New disk array has been created
No action is required.
Disk array has been deleted
Disk array has been added
Disk array has been removed
Disk array settings have been changed
Disk array is transport ready Remove physical drives in disk array
and insert them into a different
subsystem. To cancel Transport Ready
Status, remove and reinsert the drives
in their original slots.
Drive Interface
Drive-interface controller is found No action is required.
Drive-interface controller is NOT found Restart the VTrak. If this message
appears repeatedly, contact Tech
Support.
Reported Event Corrective Action