Product manual

VTrak E-Class Product Manual
360
Installing a Second RAID Controller
To install a second RAID controller in your VTrak subsystem:
1. Shut down the subsystem.
2. Remove the blank cover from the right controller slot.
3. Carefully slide the new controller into the slot until the handle locks in place.
4. Attach your data and management cables to the new controller, as needed.
See the “Making Management and Data Connections” on page 19 for cable
connection information.
5. Power up the subsystem and launch WebPAM PROe.
6. In WebPAM PROe, click the Dashboard tab and look under System Status.
• If the new controller has a green check icon, the installation is
completed. Go to “New Settings for Dual Controllers” on page 361.
• If the new controller has a yellow ! icon, one of the controllers went
into maintenance mode because its firmware or memory do not match
the other controller. See “RAID Controller in Maintenance Mode,” below.
RAID Controller in Maintenance Mode
To manage a RAID controller in maintenance mode:
1. Click the AdminTool tab.
2. Click the Firmware Update icon.
3. Click the Controller Firmware Update option.
4. Compare the Firmware version on Controller 1 and Controller 2.
• If the firmware versions are different, go to “Updating the Subsystem
Firmware” on page 241.
• If the firmware versions match, contact PROMISE Technical Support for
help installing the correct memory into the controller.