Product manual

Chapter 4: Management with WebPAM PROe
63
To reestablish your WebPAM PROe connection:
1. Wait no less than two minutes.
2. Click Logout in the WebPAM PROe Header, then log in again.
If you cannot log in, wait 30 seconds and try again.
Clearing Statistics
This function clears statistical data on the RAID controllers, Fibre Channel ports,
SAS ports, physical drives, and logical drives.
To clear subsystem statistics:
1. Click the AdminTool tab.
2. Click the Subsystem Information icon.
3. Click the Clear Statistics button.
4. Type “confirm” in the field provided.
5. Click the Confirm button.
Saving a Service Report
A Service Report is a detailed report covering the configuration and status of all
components in your RAID system. A support technician or field engineer might
request a service report for the purpose of diagnosis and troubleshooting.
To save a system configuration file:
1. Click Save Service Report in the Header.
Information for the report is gathered and compiled. This action takes up to a
few minutes, depending on the size of your RAID system
2. Click the Save File option, then click the Save button.
The report saves to your Host PC as a compressed HTML file.
3. Double-click the downloaded file to decompress it.
4. Double-click the report to open it in your default browser.
The Service Report includes the following topics:
• About – Report utility
• Battery Info – Cache backup batteries
• BBM Info – Bad Block Manager
• BGA Summary – Status and settings
The Service Report includes the following topics, continued:
• BGA Schedules – Scheduled activities
• Buzzer Info
• Controller Info