User manual

Promise Array Management
10
Operating System Support
PAM is a utility designed to run on top of previously installed Promise
controller card and RAID products. Generally, if your PC runs the Promise
card or RAID properly, it will run PAM also.
Promise Technology recommends Windows NT 4.0, 2000 and XP
Professional to take full advantage of all the features of PAM. In some
cases, you can run PAM on other Windows operating systems. This
becomes an issue when running PAM over a network where there are PCs
with different operating systems.
The table below shows which versions of Windows work with specific
Promise products and PAM components.
Monitoring
Utility
Message Server / Message Agent
Windows versions
All FastTrak SuperTrak UltraTrak
98
• • •
ME
• • •
NT 4.0
• • • •
2000
• • • •
Windows XP
• • • •
Table 2-2. Operating system support.
Network Requirements
If you plan to install PAM on a network be sure all the hosts and servers are
connected and running. That is, each of the PCs, RAIDs and Servers must
have a working network connection before you install PAM.
In order for PAM to be configured over a network, you must know the IP
(network) address of the RAID PC(s) in your system. The Message Server
uses IP addresses to communicate with the Message Agent on the RAID
PCs and the Monitoring Utility on the network PCs.
See the Appendix for help in finding the IP Address of the RAID PC.