User manual
Chapter 3: Initial Setup 
23 
UltraTrak Users 
These instructions pertain to the RAID PC 
connected to the UltraTrak subsystem. You 
must successfully complete this connection 
before any remote monitoring connections will 
function. 
1.  When you log into the Message Agent, you 
should see the UltraTrak icon and the 
Controller icon 
 below it in Tree View 
(right). If you do, your connection is correct. 
If you set up your UltraTrak with an array 
before installing PAM on your PC, you will 
also see the array and drives. 
If you do NOT see the Controller icon below 
UltraTrak icon (right), click on the UltraTrak 
icon 
 to select it. 
2.  In Information View, click the Connect button 
(See Figure 3-5). The Status should change to Connected. 
3.  If the Status remains Disconnected, double check your UltraTrak to PC 
COM port connection and restart both machines. 
Figure 3-5. Information View for UltraTrak device, disconnected (top) 
and connected (bottom). 










