User manual

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Chapter 1: Introduction
Promise Array Management (PAM) is a utility application designed
specifically for monitoring and managing Promise Technology RAID
products. PAM runs over a local area network and makes possible RAID
monitoring and management from any computer on the network and even
over Internet. This allows your IT manager to watch your RAIDs and take
care of them over the network.
PAM Components
There are three components to PAM. Depending on your installation, all
three may be on the same workstation or work separately across your
network:
Monitoring Utility ― The Monitoring Utility is a Graphic User Interface
(GUI) that reports on the condition of the RAID array. It receives and displays
reports on RAID condition and operation through the Message Server. The
Monitoring Utility works on any PC with a TCP/IP network connection to your
RAID.
When installed on the computer that operates the RAID, the Monitoring
Utility also provides a complete set of RAID management tools.
Message Server ― The Message Server is the link connecting a PC with
the Monitoring Utility. Normally, the Message Server runs on a network file
server. But it can also run on the PC controlling the RAID.
Message Agent ― The Message Agent runs on the PC that controls the
RAID. It directly monitors the RAID and sends messages through the
Message Server to all PCs running the Monitoring Utility.