User manual
Promise Array Management 
2 
How They Work Together 
The Promise Array Management (PAM) utility provides an easy way to set 
up, monitor, modify and repair your RAID. PAM works with the Promise 
FastTrak card, SuperTrak card and UltraTrak RAID subsystem. 
PAM watches the RAID and when significant events happen, or it discovers 
a problem, the Message Agent sends a warning to the Message Server. The 
Message Server passes the warning along to all PCs running the Monitoring 
Utility. 
Warnings appear on the PC in the form of email messages and popup alerts. 
You can select either one or both. You can also select which events and 
problems PAM will report. 
A major benefit of PAM is that it runs over a TCP/IP network. This enables 
remote monitoring of your RAIDs, including offsite monitoring over an 
Internet connection. 
Once you become aware of a problem, go to the RAID PC to take corrective 
action. If you have more than one RAID PC on your network, PAM will 
indicate which one has the problem. 
PAM allows only monitoring access through the network. Management 
access occurs only at the RAID PC. 










