VTRAK J610S, J310S PRODUCT MANUAL Version 1.
VTrak J610s, J310s Product Manual Copyright © 2007 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology. Trademarks Promise, and the Promise logo are registered in U.S. Patent and Trademark Office. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Architectural Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Specifications .
VTrak J610s, J310s Product Manual Chapter 4: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Returning Product For Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Introduction • About This Manual (below) • Overview (page 2) • Architectural Description (page 4) • Features and Benefits (page 5) • Specifications (page 6) Thank you for purchasing Promise Technology’s VTrak J610s or J310s external disk array subsystem. About This Manual This Product Manual describes how to setup, use and maintain the VTrak J610s or J310s external disk subsystem. It also describes how to use the built-in command-line interface (CLI) software.
VTrak J610s, J310s Product Manual Overview The Promise VTrak J610s and J310s are optimized for organizations deploying cost-effective small-to-medium application clusters, disk-to-disk backup and midrange storage solutions. Figure 1. VTrak J610s front view with bezel removed Drive Carrier LEDs Drive Carriers Power and Status LEDs Figure 2.
Chapter 1: Introduction Figure 3. VTrak J610s rear view I/O module 1 I/O module 2 115200 8N1 Power Supply 1 115200 8N1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 Figure 4.
VTrak J610s, J310s Product Manual Architectural Description The VTrak J610s packs up to 16 drives per system, offering industry-leading capacity in just 3U of standard 19-inch rack space. The VTrak J310s supports up to 12 drives per system, in just 2U of standard 19-inch rack space. The J610s and J310s unit’s compact form factor maximizes density, increasing capacity per unit of rack space.
Chapter 1: Introduction Features and Benefits Feature Benefit 3U or 2U 19-inch wide enclosure Installs easily in any standard rackmount. Supports Serial Attached SCSI disk drives Allows you to use the new dual-port SAS disk drives. Supports Serial ATA disk drives Allows you to use your legacy SATA disk drives. Hot-swap feature for drive carriers, Allows a defective component to be I/O modules, power supplies and replaced without interrupting data fans accessibility to the host system.
VTrak J610s, J310s Product Manual Specifications Drive Capacity: J610s, 16 drives. J310s, 12 drives. External I/O Ports: SAS host port and SAS expansion port. Supported Disk Interfaces: Serial Attached SCSI (SAS) and Serial ATA (SATA), 3Gb/s and 1.
Chapter 1: Introduction Dimensions (H x W x D): J610s, 13.1 x 44.7 x 56.1 cm (5.2 x 17.6 x 22.1 in) J310s, 8.8 x 44.7 x 56.1 cm (3.5 x 17.6 x 22.1 in) Net Weight: J610s, 30.5 kg (67.2 lb) without drives, 38.5 kg (84.9 lb) with 16 drives, assuming 0.5 kg (1.1 lb) per drive. J310s, 26.5 kg (58.4 lb) without drives, 32.5 kg (71.7 lb) with 12 drives, assuming 0.5 kg (1.1 lb) per drive. Gross Weight (including carton): J610s, 37.5 kg (82.7 lb) without drives. J310s, 33.0 kg (72.8 lb) without drives.
VTrak J610s, J310s Product Manual 8
Chapter 2: Installation • Unpacking the VTrak (below) • Mounting VTrak J610s in a Rack (page 11) • Mounting VTrak J310s in a Rack (page 13) • Installing Disk Drives (page 16) • Setting Up Data Cable Connections (page 20) • Setting Up Serial Cable Connections (page 25) • Connecting the Power (page 26) • Setting Up the CLI Connection (page 27) Unpacking the VTrak The VTrak J610s or J310s box contains the following items: • VTrak J610s or J310s Unit • Quick Start Guide • Front bezel and ke
VTrak J610s, J310s Product Manual Figure 1. VTrak J610s rear view I/O module 1 I/O module 2 115200 8N1 Power Supply 1 115200 8N1 Cooling Unit 1 Cooling Unit 2 Power Supply 2 Figure 2. VTrak J310s rear view Cooling Unit 1 Cooling Unit 2 Power Supply 2 Power Supply 1 O O I I 115200 8N1 115200 8N1 I/O module 2 I/O module 1 Some J610s and J310s units ship with a single I/O module and a blank unit installed in the place of the second I/O module.
Chapter 2: Installation Mounting VTrak J610s in a Rack The J610s subsystem installs to the rack using the supplied mounting rails. You can also use your existing rails. Figure 3. VTrak J610s mounted in a rack with the supplied rails Vertical Rack Post VTrak J610s Mounting rails (included) mount outside the rack post Handles mount outside the rack post Cautions • At least two persons are required to safely lift, place, and attach the VTrak subsystem into a rack system.
VTrak J610s, J310s Product Manual 4. Square the rail assemblies in the rack. 5. Tighten the adjustment screws and the attaching screws. 6. Place the VTrak subsystem onto the rails. 7. Secure the VTrak subsystem to the rack through each handle, using the attaching screws from your rack system. Figure 4.
Chapter 2: Installation Mounting VTrak J310s in a Rack The J310s subsytem installs to the rack using the supplied mounting rails. You can also use your existing rails. Figure 5. VTrak J310s mounted in a rack with the supplied rails VTrak J310s Vertical Rack Post Handles mount outside the rack post Mounting rails (included) mount outside the rack post Cautions • At least two persons are required to safely lift, place, and attach the VTrak subsystem into a rack system.
VTrak J610s, J310s Product Manual The rail is designed to slide freely over the plate. 5. Attach a flange to each end of the rail, with the rail on the opposite side of the flange from the two-hole bracket. 6. Install the rail adjustment screws (included) through the flange into the rail. There are four screws for each flange. See Figure 7. 7. Place the subsystem with mounting rails into your rack system. 8.
Chapter 2: Installation Figure 7.
VTrak J610s, J310s Product Manual Installing Disk Drives Populate the VTrak with 3.5-inch SAS or SATA disk drives. Install all of the drive carriers into the J610s or J310s enclosure to ensure proper airflow, even if you do not populate all the carriers with disk drives. Caution Use only the counter-sink screws supplied with the J610s or J310s unit. Use of other types of screws can damage the adjacent drives. Figure 8. J610s and J310s unit drive carrier mounting holes Counter-sink screws only.
Chapter 2: Installation If you installed an AAMUX, lay the SATA disk drive in the carrier and slide it so the power and data connectors insert in to the AAMUX. See Figure 10 on page 18. 5. Insert the screws through the holes in the drive carrier and into the bottom of the disk drive (see Figure 5). • Install only the screws supplied with the VTrak. • Install four screws per drive. • Snug each screw. Be careful not to over tighten. 6. Reinstall the drive carrier into the VTrak chassis. 7.
VTrak J610s, J310s Product Manual Figure 10.Drive carrier with SATA disk drive and AAMUX SATA Disk Drive AAMUX adapter SAS connector Cautions • If you plan to operate your VTrak with fewer than a full load of disk drives, install all of the drive carriers into the enclosure, to ensure proper airflow for cooling. • A VTrak J610s or J310s carrier is similar in appearance but is NOT interchangeable with a VTrak M500f/i/p drive carrier. Important Be sure each drive is securely fastened to its carrier.
Chapter 2: Installation Drive Numbering Each disk drive in the J610s and J310s units is identified by a number that corresponds to the Port number used for management. See “Link Command” on page 37. Numbers are stamped above each drive bay for easy indentification. Figure 11.VTrak J610s drive slot numbering 1 2 3 5 4 6 9 10 13 8 7 11 12 15 14 16 Figure 12.
VTrak J610s, J310s Product Manual Setting Up Data Cable Connections The VTrak J610s or J310s unit provides Direct Attached Storage (DAS) support to the Host PC. Figure 13. VTrak J610s has one or two I/O modules I/O module 1 (default primary) I/O module 2 115200 8N1 115200 8N1 Figure 14.VTrak J310s has one or two I/O modules O O I I 115200 8N1 115200 8N1 I/O module 1 (default primary) I/O module 2 There can be one or two Input Output Modules (I/O modules) on the J610s or J310s unit.
Chapter 2: Installation Figure 15.VTrak J610s and J310s I/O modules have one subtractive-routed port and one table-routed port 115200 8N1 Subtractive Connector (CN2) LED Table Connector (CN1) LED I/O Module Status LED Each I/O module has one table-routed external receptacle (CN1) and one subtractive-routed external receptacle (CN2). Note SAS HBA cards are User-supplied items. They are not included with the VTrak unit.
VTrak J610s, J310s Product Manual Basic DAS Connection Figure 16. An example of a basic DAS connection between one Host PC and one VTrak J310s unit. The J610s is similar Subtractive-Routed Port O O I I 115200 8N1 115200 8N1 VTrak J310s SFF-8088 external 4X to 4X SAS cable SAS HBA Card PC The arrangement above is the minimum DAS system with a single SAS HBA card in the Host PC. Connect the SAS card to the subtractive-routed port (CN2) on the I/O module.
Chapter 2: Installation Cascading DAS Connection If you are using multiple J610s or J310s units and want to manage them from the same SAS HBA card, connect the J610s or J310s units in a cascade. Connect the SAS HBA card in the Host PC to the subtractive-routed port (CN2) of the I/O module. Use a SFF-8088 4X to 4X external SAS cable (supplied with the J610s or J310s unit).
VTrak J610s, J310s Product Manual Redundant DAS Connection The arrangement below is a DAS system with full redundancy. Figure 18. An example of a redundant DAS connection between two Host PCs and four cascaded VTrak J310s units.
Chapter 2: Installation The arrangement requires J610s or J310s units with dual I/O modules and two Host PCs with a SAS HBA card in each PC. Connect the SAS HBA card in the first Host PC to the subtractive-routed port (CN2) on an I/O module of the first J610s or J310s unit. Connect the SAS HBA card in the second Host PC to the subtractive-routed port (CN2) on the other I/O module of the first J610s or J310s unit.
VTrak J610s, J310s Product Manual If your PC has two DB9 COM ports, and your J610s or J310s unit has two I/O modules, you can connect a second null-modem cable and RJ11-to-DB9 serial data cable the I/O module on the right. See “Setting Up Data Cable Connections” on page 20 for an explanation of which I/O module is the default primary. To verify which I/O module is the default primary, see “Enclosure Command” on page 34. Connecting the Power Plug the power cords and switch on both power supplies.
Chapter 2: Installation Figure 21.VTrak J610s/J310s disk carrier LEDs Disk Status Power/Activity Within one minute, the Power/Activity should display Green. If there is no disk drive in the carrier, the Disk Status LED and the Power/Activity LED will remain dark. Setting Up the CLI Connection The J610s or J310s unit has a Command Line Interface (CLI) to manage all of its functions, including customization.
VTrak J610s, J310s Product Manual 28
Chapter 3: Management • Front Status Indicators (below) • Drive Status Indicators (page 24) • I/O Module Status Indicators (page 25) • CLI Command Set (page 26) Front Status Indicators Even though the Command Line Interface (CLI) offers comprehensive monitoring of VTrak, the LED indicators on the VTrak J610s or J310s unit provide important status information. When the power is switched on, the LEDs on the front of the VTrak will light up. Figure 1. VTrak J310s front panel LED display.
VTrak J610s, J310s Product Manual State LEDs Dark Steady Green Power System Off Normal FRU* System Off Normal Flashing Green Red 1 CU and/or 1 PSU failed I/O Module No Activity 1 or 2 Activity Heartbeat Normal** System Off Amber 2 CU and/or 2 PSU failed * Field Replacement Unit: Cooling Unit (CU) or Power Supply Unit (PSU) ** Blinks intermittently. Drive Status Indicators After a few moments the Power/Activity should display Green.
Chapter 3: Management State LEDs Dark Steady Green Drive Present Flashing Green Power/Activity* No Drive Status** HBA/RAID controller determines the LED behavior Activity * Refers to SAS drives or SATA drives with an AAMUX adapter. For SATA drives without an AAMUX adapter, LED behavior depends on the specific disk drive. ** Refer to the user documentation for your HBA or RAID controller for this information.
VTrak J610s, J310s Product Manual Figure 4. VTrak J610s power supply and fan LEDs Power Supply LED Fan LED The battery LED on the cooling unit has no function on the VTrak J610s and J310s models. Figure 5. VTrak J310s power supply and fan LEDs Power Supply LED Fan LED O I Under normal conditions, the power supply and fan LEDs should display green.
Chapter 3: Management CLI Command Set The CLI has the following set of commands: cable – Specifies the length of cable for optimal signal quality. enclosure – Displays full information on the J610s or J310s enclosure and all its components, expander addresses and SAS addresses. help – Use alone or with a command, such as help enclosure, enclosure -help or enclosure -h. link – Displays the current status of the Phys (links) and the error counter.
VTrak J610s, J310s Product Manual cli>cable CN#1 Cable Length = 1 meter CN#2 Cable Length = 3 meter Note the cable length change for CN2.
Chapter 3: Management I/O Module ID: 1 FwVersion: 1.00.0000.
VTrak J610s, J310s Product Manual D01 SAS Addr: 50 00 15 E0 11 4E 5E B2 D02 SAS Addr: 50 00 15 E0 11 4E 80 C2 D03 SAS Addr: 50 00 15 E0 11 4C 22 02 D04 SAS Addr: 50 00 15 E0 11 4D E2 22 D05 SAS Addr: 50 00 15 E0 11 4D 8F B2 D06 SAS Addr: 50 00 15 E0 11 4D D0 62 D07 SAS Addr: 50 00 15 E0 11 4D DE E2 D08 SAS Addr: 50 00 15 E0 11 4D 8E F2 D09 SAS Addr: 50 00 15 E0 11 4C 97 62 D10 SAS Addr: 50 00 15 E0 11 4C 36 62 D11 SAS Addr: No Device Attached D12 SAS Addr: No Device Attached CN1 SAS Addr: 50 06 05 B0 00 01
Chapter 3: Management For this command, a 1 enables and a 0 disables. To set the minimum fan speed to medium high, at the cli> prompt, type enclosure -a mod -s “minfanspeed=3” and press Enter. For this command, 1 means low, 2 means medium-low, 3 means medium-high, and 4 means high. The actual speed depends on the fan manufacturer. For a complete list of Enclosure commands, at the cli> prompt, type enclosure -h and press Enter. Help Command The J610s and J310s CLI uses the standard Unix online help system.
VTrak J610s, J310s Product Manual P13 P14 P15 P16 P17 P18 P19 CN1 CN1 CN1 CN2 CN2 CN2 CN2 SAS SAS SAS ------------- 3.0G 3.0G 3.
Chapter 3: Management P15 P16 P17 P18 P19 ---------------------------------------------- ---------- ------------------- ------------------- ------------------- ------------------- ---------- ---------------------------------------------- ---------------------------------------------- ---------------------------------------------- 0x01 ------------------------------------- InDW:Invalid Dword Count DsEr:Disparity Err Count DwLo:Dword Sync Loss Count PhRe:Phy Reset Problem Count CoVi:Code Violations Cn
VTrak J610s, J310s Product Manual 0488 0519 0731 0751 0851 0864 0945 500000E01122C0F3 500000E01122C493 500000E01122C5B3 500000E01122C5C3 500000E01122C583 5000155D21AB433E 500000E0112313C3 0x10 0x10 0x10 0x10 0x10 0x10 0x10 CN1 CN1 CN1 CN1 CN1 CN1 CN1 ---------------------- 0 0 0 0 0 0 0 The route command displays SAS addresses that are attached to one of the external ports on the J610s or J310s unit.
Chapter 3: Management VPDR Command The vpdr command displays vital product data on the major components of the J610s or J310s unit. There are six components that report vital product information. • 1 – Controller (I/O module) • 2 – Power Supply 1 • 3 – Cooling Unit 1 • 4 – Power Supply 2 • 5 – Cooling Unit 2 • 6 – Backplane Specify the component by its number. For example, to display vital product data for the controller (I/O module), at the at the cli> prompt, type vpdr -i 1 and press Enter.
VTrak J610s, J310s Product Manual 42
Chapter 4: Support • Frequently Asked Questions (below) • Contacting Technical Support (page 44) • Limited Warranty (page 47) • Returning product for repair (page 48) Frequently Asked Questions What kind of disk drives can I use with J610s and J310s? The J610s and J310s support 3.5-inch Serial Attached SCSI (SAS) disk drives and SATA II disk drives. If you use SATA disk drives, on a VTrak with two I/O modules, you must also install an AAMUX adapter for each SATA drive.
VTrak J610s, J310s Product Manual In addition, leaving one power supply off reduces air flow through the J610s or J310s enclosure and can contribute to overheating. Always switch on both power supplies if your J610s or J310s unit has two. Contacting Technical Support Promise Technical Support provides several support options for Promise users to access information and updates.
Chapter 4: Support United States E-mail Support e-Support On-Line Fax Support (408) 228-1097 Attn: Technical Support Phone Support (408) 228-1400 option 4 If you wish to write us for support: Promise Technology, Inc. 580 Cottonwood Drive Milpitas, CA 95035, USA The Netherlands E-mail Support e-Support On-Line Fax Support +31 (0) 40 256 9463 Attn: Technical Support Phone Support +31 (0) 40 235 2600 If you wish to write us for support: Promise Technology Europe B.V.
VTrak J610s, J310s Product Manual Taiwan E-mail Support e-Support On-Line Fax Support +886 3 578 2390 Attn: Technical Support Phone Support +886 3 578 2395 (ext. 8811) If you wish to write us for support: Promise Technology, Inc. 2F, No. 30, Industry E. Rd. IX Science-based Industrial Park Hsin-Chu 30075, Taiwan, (R.O.C.
Chapter 4: Support Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the delivery of the product to the original end user: a) the product will conform to Promise’s specifications; b) the product will be free from defects in material and workmanship under normal use and service.
VTrak J610s, J310s Product Manual No other document, statement or representation may be relied on to vary the terms of this limited warranty. Promise’s sole responsibility with respect to any product is to do one of the following: a) replace the product with a conforming unit of the same or superior product; b) repair the product.
Chapter 4: Support The technician will assist you in determining whether the product requires repair. If the product needs repair, the Technical Support Department will issue an RMA (Return Merchandise Authorization) number. Important Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label. The RMA number is essential for tracking your product and providing the proper service.
VTrak J610s, J310s Product Manual 50
Appendix A: Second I/O Module The VTrak J610s and J310s units ship with one or two I/O modules. If your J610s or J310s came with only one I/O module, you can upgrade by installing a second I/O module. The following instructions describe how to install a second I/O module. To install a second I/O module in a VTrak J610s or J310s unit: 1. Power down the J610s or J310s unit. 2. Press the release button on the dummy I/O module, pull the handle down and remove the dummy I/O module from the enclosure. 3.
VTrak J610s, J310s Product Manual 52
Index D Symbols ? command 41 DAS basic 22 cascade 23 redundant 24 supported 20 Data cable connections 20 Basic DAS 22 Cascading DAS 23 Redundant DAS 24 Dimensions 7 disk drives drive carriers 18 hot-swappable 43 install 16 numbering 19 supported 16, 43 A AAMUX adapter 16, 18, 30 About This Manual 1 Attached SAS addresses 34 automatic shutdown setting 36 B blower status 34 C cable command 33 null modem 25, 27 RJ11-to-DB9 25, 27 CE statement 7 Certifications 7 CN1, CN2 21, 22, 25 Command ? 41 cable 33
VTrak J610s, J310s Product Manual I I/O module 10, 26 add second module default primary 20 dual 25 role 34, 43, 51 SAS ports 22, 23 P Phy ready status 38 port CN1, CN2 21, 22, 25 number 38 subtractive-routed 21, 51 25 table-routed 21, 23 Power connection 26 LED 26, 29 requirements 6 power supply 10 LED 32 single 43 status 34 primary I/O module 20 L LEDs cooling unit 32 disk drives 30 drive carrier 26 fan 32 front 29 front panel 26, 29 FRU 29 heartbeat 29 I/O module 31 power 29 power supply 32 link c
Index Serial cable connections 25, 27 setting automatic shutdown 36 minimum fan speed 36 temperature 36 thermal management 36 Specifications 6 Status Indicators disk drives 30 front 29 I/O module 31 status, phy 38 subtractive-routed port 21, 22, 23, U Unpack the VTrak 9 uptime command 40 V vital product data 41 voltage sensors 34 vpdr command 41 VTrak rackmount E310f/s 13 rackmount E610f/s 11 returning for repair 48 unpack 9 warranty 7 25 T table-routed port 21, 23, 25 Technical Support 44 temperatu
VTrak J610s, J310s Product Manual 56
