Computer Hardware User Manual

203
Chapter 8: Troubleshooting
• VTrak is Beeping (below)
• LEDs Display Amber or Red (page 204)
• CLU Reports a Problem (page 208)
• WebPAM PROe Reports a Problem (page 210)
• LEDs Display Amber or Red (page 204)
• Event Notification Response (page 212)
• Critical & Offline Disk Arrays (page 228)
• Enclosure Problems (page 231)
• Connection Problems (page 234)
• Unsaved Data in the Controller Cache (page 236)
This Chapter covers troubleshooting procedures for VTrak.
VTrak is Beeping
VTrak’s alarm has five different patterns, as shown below.
When you first power-up the VTrak, it beeps twice to show normal operation.
The audible alarm sounds at other times to inform you that the VTrak needs
attention. But the alarm does not specify the condition. When the alarm sounds:
• Check the front and back of VTrak for red or amber LEDs, as described
above.
• If email notification is enabled, check for new messages.
• Check for yellow !s red Xs in Tree View (see page 210).
• Check the event log. See page 49 (WebPAM PROe) or page 154 (CLU).
When a continuous tone sounds, there are multiple alarm patterns sounding at
the same time.
.25s.25s.25s
.25s.25s
.25s.25s
.25s.25s .25s
.25s
.25s
.5s
.25s
.5s
.75s
.25s
.75s
.25s
.75s
1s 1.25s
2.5s
3s
1x
2x
1
2
3
4
5
6s
s
8