User guide

Alert report messages and actions
WebPAM PRO supports a feature that notifies of alert messages in the ESMPRO/
ServerManager when a failure occurs in the EX4650 Disk array controller, by using the event
logging notification function of ESMPRO/ServerManager and ServerAgent. You can check the
alert messages that are set for notification in the AlertViewer. The ESMPRO disk array
monitoring functions (the color indication that changes the color of the server image on the
ESMPRO/ServerManager operation window and the disk array information displayed on the
DataViewer) are also supported. The following list shows the messages that are notified by
WebPAM PRO.
Just after the installation of WebPAM PRO, the following messages registered with a source
name "Promise Event Logger" in the application event log are set as the reported sources. To
change the setting, redefine it by using the report setting feature of the NEC ESMPRO Agent.
Event
ID
Message Action
512
Battery temperature is above
the threshold
No action required if the ID 517 message has been
registered within the last 8 hours.
If there is no ID 517 message, replace the battery.
517
Battery is charging
Helps checking the ID 512 message.
529
The write policy of writeback
logical drive switched from
writeback to writethru
Check the battery for any failure.
530
The write policy of writeback
logical drive switched from
writethru to writeback
Check the battery for any failure.
4102
Logical Drive Initialization is
aborted due to an internal
error
Check the HDD and cables and replace it if any failure
exists.
4109
Quick Logical Drive
Initialization is aborted due to
an internal error
Check the HDD and cables and replace it if any failure
exists.
5638
Media Patrol is aborted due to
an internal error
Check the HDD and cables and replace it if any failure
exists.
6659
Physical Disk has been reset
Check the HDD and cables and replace it if any failure
exists.
6667
Physical Disk has been
removed
A Physical drive has been removed. Check the HDDs and
cables and replace if any failure exists.
6671
Bad sector is found on
physical disk
Replace the HDD on which bad sectors are detected.
6149
RAID migration has
encountered a physical disk
error
A Physical disk error was detected. If it cannot be fixed,
replace the HDD.
6150
RAID migration has
encountered a physical disk
error
Migration aborted. Please contact your sales representative
for the reconstruction of the array.
6154
Array was made Incomplete
due to missing NV Watermark
An error occurred during the Migration. Please contact
your sales representative for the reconstruction of the array.
7681
Rebuild is completed
The Rebuild is completed. Check the status of the logical
drive.
7682
Rebuild is paused
The Rebuild is stopped. Restart rebuilding as soon as
possible.
7683
Rebuild is resumed
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