User`s guide

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Alert report messages and actions
After the installation of WebPAM PRO, the following messages registered with the name
"Promise Event Logger" are set as reported sources. To change the setting, redefine it by using
the report setting feature of the NEC ESMPRO Agent.
Event
ID
Message Action
512
Battery temperature is above
the threshold
No action required if the ID 517 message has not been
registered within 8 hours. If there is no ID 517 message,
the battery is required to be replaced.
517
Battery is charging
This is for checking the ID 512 message.
526 Battery is not accessible
Failure detected in battery. Check the battery and its life
duration and replace it if any failure exists or it has little
time left to live.
529
The write policy of writeback
logical drive switched from
writeback to writethru
Check the battery if any failure exists.
530
The write policy of writeback
logical drive switched from
writethru to writeback
Check the battery if any failure exists.
4101
Logical drive initialization marks the
logical drive offline
An array became offline. Please replace the failed HDD
and contact the customer or sales engineer for
reconstruction..
4102
Logical Drive Initialization is
aborted due to an internal
error
Check HDD and cables and replace it if any failure exists.
4108
Quick Logical drive initialization
marks the logical drive offline
An array became offline. Please replace the failed HDD
and contact your customer engineer for reconstruction..
4109
Quick Logical Drive
Initialization is aborted due to
an internal error
Check HDD and cables and replace it if any failure exists.
4611
Logical drive has been placed offline.
Possible Data Loss
An array became offline. Please replace the failed HDD
and contact the customer or sales engineer for
reconstruction.
4612 Logical drive has been set to critical
Physical drive became critical. Please replace the failed
HDD and execute rebuilding. If array has hot-spare drive,
rebuilding will be executed automatically.
5638
Media Patrol is aborted due to
an internal error
Check HDD and cables and replace it if any failure exists.
6658 Physical Disk is marked as DEAD
Replace the failed HDD.
6659
Physical Disk has been reset
Check HDD and cables and replace it if any failure exists.
6667
Physical Disk has been
removed
Physical driver has been removed. Check HDD and cables
and replace it if any failure exists.
6671
Bad sector is found on
physical disk
Replace the HDD with bad sectors.
6675
Previously configured disk is no
longer found
Replace the failed HDD.
6677
A physical disk has encountered PFA
condition
Replace the failed HDD.
6682
Physical Disk is marked as DEAD
due to removal
Replace the failed HDD.
6683
Physical Disk is marked as DEAD
due to the failure of Reassign
Replace the failed HDD.