Product manual
Chapter 10: Troubleshooting
389
Physical disk negotiation 
speed is decreased.
Disk drive had to reduce its data rate. If this message 
appears repeatedly, replace the disk drive.
Previously configured disk 
is no longer found
Disk drive may have failed or was removed from the 
enclosure. Replace or reinstall the disk drive as 
needed.
A physical disk has 
encountered an unknown 
(non-ECC) media error. 
Disk drive experienced an unknown error. If this 
message appears repeatedly, replace the disk drive.
A physical disk has 
encountered PFA 
condition
A potentially faulty address or bad sector was found. 
A configured dead 
physical drive has been 
inserted
The disk drive inserted into the VessRAID was 
marked as dead and will not work on the VessRAID. 
Replace the disk drive.
A physical drive page 0/1 
settings have been 
changed
Result of settings or user action. Normal.
Physical disk is marked 
as dead due to removal/
failure of reassign 
sectors/PFA condition/
forced offline state
Replace the disk drive.
PSU (Power Supply Units)
PSU is not inserted/has 
been removed
A power supply unit is missing from the VessRAID. 
Reinstall the power supply unit.
PSU is off A power supply unit is present but turned off. Turn on 
he power supply.
PSU is on Normal.
PSU is installed/
operational and turned on
Normal.
PSU is installed/
operational and turned off
A power supply unit is present but turned off. Turn on 
the power supply.
PSU is malfunctioning 
and turned on/off
Replace the power supply unit.
PSU 12V/5V/3.3V power 
is out of the threshold 
range
Replace the power supply unit.
Reported Event Corrective Action










