User Manual

64 Promote Control 3.15 User Manual Rev 23
© 2014 P romote Systems
computer, power down the Promote Control, and then connect it again as described in the step
above.
7. Launch the Promote Control firmware update application.
8. Select the firmware update file downloaded in Step 1.
9. Click the "Update" button in the firmware update application to start the firmware update. This
process will take a few moments. Do not close the firmware update application, do not reboot or
power off your computer, and do
10. not disconnect Promote Control from the computer until the update is finished.
11. After the firmware update has finished, disconnect Promote Control from the computer.
Promote Control will try to keep previously configured settings and apply them to the new version of the
firmware where possible. To restore all configurable settings to their default values please refer to Reset
to defaults setting in the Setup menu section.
DO NOT disconnect and DO NOT operate Promote Control and/or your computer while the firmware
update is in progress. Doing so may render Promote Control non-functional until a valid and complete
firmware update is performed.
If for any reason the firmware update process fails and Promote Control does not power on when the
"Power" button is pressed, refer to Recovering From a Failed Firmware Update section for
instructions on how to restore your Promote Control functionality.
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