User Manual
Table Of Contents
- Monitoring
- Commands
- Troubleshooting
- Command Line Interface (CLI)
- General Notes
- Command Line Interface (CLI) Variations
- CLI Command Types
- Using Tables and Strings
- Configuring the AP using CLI commands
- Log into the AP using HyperTerminal
- Log into the AP using Telnet
- Set Basic Configuration Parameters using CLI Commands
- Set System Name, Location and Contact Information
- Set Static IP Address for the AP
- Change Passwords
- Set Network Names for the Wireless Interface
- Enable 802.11d Support and Set the Country Code
- Enable and Configure TX Power Control for the Wireless Interface(s)
- Configure SSIDs (Network Names), VLANs, and Profiles
- Download an AP Configuration File from your TFTP Server
- Backup your AP Configuration File
- Set up Auto Configuration
- Other Network Settings
- Configure the AP as a DHCP Server
- Configure the DNS Client
- Configure DHCP Relay
- Configure DHCP Relay Servers
- Maintain Client Connections using Link Integrity
- Change Wireless Interface Settings
- Set Ethernet Speed and Transmission Mode
- Set Interface Management Services
- Configure Syslog
- Configure Intra BSS
- Configure Wireless Distribution System
- Configure MAC Access Control
- Set RADIUS Parameters
- Set Rogue Scan Parameters
- Set Hardware Configuration Reset Parameters
- Set VLAN/SSID Parameters
- Set Security Profile Parameters
- CLI Monitoring Parameters
- Parameter Tables
- CLI Batch File
- ASCII Character Chart
- Specifications
- Technical Services and Support
- Statement of Warranty
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AP-4000/4000M/4900M User Guide
D
Technical Services and Support
See the following sections:
• Obtaining Technical Services and Support
• Support Options
– Proxim eService Web Site Support
– Telephone Support
– ServPak Support
Obtaining Technical Services and Support
If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation
provided with your product.
If you require additional support and would like to use Proxim’s free Technical Service to help resolve your issue, please
be ready to provide the following information before you contact Proxim’s Technical Services:
• Product information
– Part number of suspected faulty unit
– Serial number of suspected faulty unit
• Trouble/error information:
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (what kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
• Servpak information (if a Servpak customer):
– Servpak account number
• Registration information:
– If the product is not registered, date when you purchased the product
– If the product is not registered, location where you purchased the product
NOTE: If you would like to register your product now, visit the Proxim eService Web Site at http://support.proxim.com
and click on New Product Registration.