Software Guide

Troubleshooting
Tsunami
®
800 & 8000 Series - Software Management Guide 276
8.3 Surge or Lightning Issues (For Connectorized devices)
8.4 Setup and Configuration Issues
Problem Solution
Surge or Lighting
Problem
In case of any lightning or surge occurrence, check for the conditions specified below:
`
Check the RF signals by referring to RSSI statistics and if the signal strength has been
lowered considerably, replace the Surge Arrestor.
`
Unscrew the N-Type connector at the top and visually inspect the Surge Arrestor for
electrical burns. If any, replace it.
Problem Solution
Device Reboots
Continuously
One of the reason for the device to reboot continuously is that the radio card is not
properly placed in the mini-PCI slot. When you power on the device and you do not see
the “WIRELESS NETWORK1 PASSED” in the POST message in the Serial Console,
please contact Proxim’s support site at
Y P P Z [ \ \ V ] ^ Z Q U _ R V ^ X U V
.
Lost Telnet or SNMP
Password
Perform
Z O Q i P R U e i b U O
procedure. This procedure resets system and network
parameters, but does not affect the image of the device. The default HTTP, Telnet, and
SNMP username is admin and password is public.
Device Responds
Slowly
If the device takes a long time to respond, it could mean that:
`
No DHCP server is available.
`
The IP address of the device is already in use. Verify that the IP address is assigned
only to the device you are using. Do this by switching off the device and then
pinging the IP address. If there is a response to the ping, another device in the
network is using the same IP address. If the device uses a static IP address, switching
to DHCP mode could solve this problem.
`
The network traffic is more.
Incorrect Device IP
Address
`
The default IP address assignment mode is Static and the default IP address of the
device is 169.254.128.132.
`
If the IP address assignment mode is set to Dynamic, then the DHCP Server will
assign an IP address automatically to the device. If the DHCP server is not available
on your network, then the fall back IP address (169.254.128.132) of the device is
used.
`
Use ScanTool, to find the current IP address of the device. Once you have the current
IP address, use Web Interface or CLI Interface to change the device IP settings, if
necessary.
`
If you are using static IP address assignment, and cannot access the device over
Ethernet, refer to
e R P R i b R R e g P Y O
q
Q O a a h a R e g
d
t
.
`
Perform
Z O Q i P R U e i b U O
procedure. This will reset the device to static mode.