Software Guide

Troubleshooting
Tsunami
®
800 & 8000 Series - Software Management Guide 279
8.6 Wireless Link Issues
Given below are the possible reasons for a wireless link not getting established and the relevant observations.
Reason(s) Observation
Mismatch in network
name
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
in BSU/End Point A and SU/End Point B.
`
The WORP counters are not affected.
`
The remote device is not listed in the Site Survey.
Incorrect or invalid
configured BSU/End
Point A name
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
in SU/End Point B.
`
The WORP counters are not affected.
`
The remote device is not listed in the Site Survey.
Mismatch in network
secret
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
in BSU/End Point A and SU/End Point B.
`
The WORP counters are incremented (Req for Serv, Reg Req, Auth Req, Reg
Attempts, Reg LastReason: Incorrect Parameter) on both ends.
Encryption set to No
Encryption in
BSU/End Point A and
AES Encryption in
SU/End Point B
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
in BSU/End Point A; No decrypt errors are observed in SU/End Point B.
`
In SU/End Point B, the WORP counters (Announcements, Req for Serv, Reg Attempts,
Reg incomplete, Reg timeout, Reg Last Reason: Timeout) are incremented. In
BSU/End Point A, no WORP counters are incremented except announcements.
`
The remote device is not listed in the Site Survey.
Encryption set to AES
Encryption in
BSU/End Point A and
No Encryption in
SU/End Point B
`
The Wireless Statistics counters and WORP counters are not incremented in SU/End
Point B.
`
The remote device is not listed in the Site Survey.
Encryption set to AES
Encryption in both
BSU/End Point A and
SU/End Point B. A
mismatch in
Encryption key
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
only in SU/End Point B.
`
The remote device is not listed in the Site Survey.
BSU exceeds the
maximum SU limit
`
The Wireless Interface Statistics (In Octets, In Non-Unicast Packets) are incremented
in SU/End Point B but fails to authenticate.
`
The WORP counters (Announcements, Req for Serv, Reg Attempts, Reg Incompletes,
Reg Timeouts, Reg Last Reason: Timeout) are incremented in SU/End Point B.
`
The remote device is listed in the Site Survey.