User's Manual Part 2

Statement of Warranty MeshMAX 5054 Series User Guide
Other Information
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In the event the Customer Service Center determines that the problem can be corrected with a software update, Buyer
might be instructed to download the update from Proxim Wireless’s web site or, if that’s not possible, the update will be
sent to Buyer. In the event the Customer Service Center instructs Buyer to return the Product to Proxim Wireless for
repair or replacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number
and shipping instructions. Buyer must return the defective Product to Proxim Wireless, properly packaged to prevent
damage, shipping prepaid, with the RMA number prominently displayed on the outside of the container.
Calls to the Customer Service Center for reasons other than Product failure will not be accepted unless Buyer has
purchased a Proxim Wireless Service Contract or the call is made within the first thirty (30) days of the Product’s invoice
date. Calls that are outside of the 30-day free support time will be charged a fee of $25.00 (US Dollars) per Support Call.
If Proxim Wireless reasonably determines that a returned Product is not defective or is not covered by the terms
of this Warranty, Buyer shall be charged a service charge and return shipping charges.
Other Information
Search Knowledgebase
Proxim Wireless stores all resolved problems in a solution database at the following URL: http://support.proxim.com.
Ask a Question or Open an Issue
Submit a question or open an issue to Proxim Wireless technical support staff at the following URL:
http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/ask.php.
Other Adapter Cards
Proxim Wireless does not support internal mini-PCI devices that are built into laptop computers, even if identified as
"ORiNOCO" devices. Customers having such devices should contact the laptop vendor's technical support for
assistance.
For support for a PCMCIA card carrying a brand name other than Proxim, ORiNOCO, Lucent, Wavelan, or Skyline,
Customer should contact the brand vendor's technical support for assistance.