User's Manual Part 2

Troubleshooting MeshMAX 5054 Series User Guide
Troubleshooting Concepts for Mesh and Access Point Module
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Initializing the IP Address using CLI
After installing the serial port cable, you may use the CLI to communicate with the AP. CLI supports most generic terminal
emulation programs, such as HyperTerminal (which is included with the Windows operating systems). In addition, many
web sites offer shareware or commercial terminal programs you can download. Once the IP address has been assigned,
you can use the HTTP interface or the CLI over Telnet to complete configuration.
Follow these steps to assign the AP an IP address:
1. Open your terminal emulation program (like HyperTerminal) and set the following connection properties:
• Com Port: <COM1, COM2, etc., depending on your computer>
• Baud rate: 9600
•Data Bits: 8
• Stop bits: 1
• Flow Control: None
• Parity: None
2. Under File > Properties > Settings > ASCII Setup, enable the Send line ends with line feeds option.
HyperTerminal sends a line return at the end of each line of code.
3. Press the RESET button on the AP.
The terminal display shows Power On Self Tests (POST) activity, and then displays a CLI prompt, similar to the
example below. This process may take up to 90 seconds.
[Device name]> Please enter password:
4. Enter the CLI password (default is public).
The terminal displays a welcome message and then the CLI Prompt:
[Device name]>
5. Enter show ip. Network parameters appear:
6. Change the IP address and other network values using set and reboot CLI commands, similar to the example below
(use your own IP address and subnet mask). Note that IP Address Type is set to Dynamic by default. If you have a
DHCP server on your network, you should not need to manually configure the Access Point’s IP address; the Access
Point will obtain an IP address from the network’s DHCP server during boot-up.
After each entry the CLI reminds you to reboot; however wait to reboot until all commands have been entered.
[Device name]>
set ipaddrtype static
[Device name]> set ipaddr <IP Address>
[Device name]>
set ipsubmask <IP Subnet Mask>
[Device name]> set ipgw <Default Gateway IP Address>
[Device name]> show ip (to confirm your new settings)
[Device name]> reboot 0
7. After the AP reboots, verify the new IP address by reconnecting to the CLI and enter a show ip command.
Alternatively, you can ping the AP from a network computer to confirm that the new IP address has taken effect.
8. When the proper IP address is set, use the HTTP interface or CLI over Telnet to configure the rest of the unit’s
operating parameters.
Related Applications
RADIUS Authentication Server
If you enabled RADIUS Authentication on the AP, make sure that your network’s RADIUS servers are operational.
Otherwise, clients will not be able to log in. There are several reasons the authentication server services might be
unavailable, here are two typical things to check: