User Manual

Troubleshooting 60
11. Insert the Harmony Installation CD into the computer’s CD-ROM drive.
12. Follow the on-screen instructions to install the Harmony 802.11a network adapter
using the Add New Hardware Wizard.
• Windows 98/ME users: Insert the Windows installation CD if prompted. If you
do not have a Windows installation CD, see “Windows ME and Windows 98 SE
Installation CD Requirement” on page 13.
• Windows NT users: Proceed to Step #14 if the card is not automatically
detected.
13. If prompted, restart the computer and logon to Windows.
14. Run
SETUP.EXE from the Harmony Installation CD to launch the Harmony Utility
Setup program.
15. Follow the on-screen instructions to install the Harmony Utility.
Refer to Chapter 5 beginning on page 36 for information on how to use the Harmony
Utility.
Windows 98/ME/2000/XP Troubleshooting
Adapter Not Listed in Device Manager
Follow these steps if you have installed an 802.11a network adapter but it doesn’t
appear as a network adapter in the Device Manager:
1. Open the Device Manager (located within the Control Panel’s System icon).
2. Check the Other Devices category for a PCI Ethernet Controller or Ethernet
Controller entry.
3. If the entry appears in the Other Devices category, highlight it and click Remove.
4. Close the Device Manager.
5. Shut down the computer and remove the Harmony 802.11a network adapter from
the computer.
6. Follow the installation instructions in Chapter 2 to install the Harmony driver and
utility.
802.11a Network Adapter Not Installed Properly
If the Harmony Device Setup program or Windows Networking reports that the
Harmony 802.11a network adapter has not been properly installed or configured after
you have completed the Harmony Installation program, open the Device Manager and
locate the Harmony 802.11a entry in the Network adapters category.