User's Manual

17
Chapter 4
Troubleshooting
The Harmony 802.11a Access Point is designed to be very easy to install and operate.
However, if you experience difficulties, use the information in this chapter to help
diagnose and solve problems. Refer to the Harmony Access Point Controller User's
Guide for additional instructions.
If you cannot resolve a problem, contact Proxim Technical Support. See “How to Reach
Technical Support” on page 23.
If you require assistance to install your local network, Proxim can put you in contact
with a Harmony reseller in your area. The reseller is an expert in the design,
installation, and maintenance of local networks and will be able to examine your needs
and recommend the most cost-effective solution for your local network, whether you
are installing a new local network or adding on to an existing one. For the location of
the Harmony reseller nearest you, contact Proxim at 1800-229-1630 and ask for the
Sales Department.
LED Error Codes
The Status LED on the top of the Harmony 802.11a Access Point will flash red in a
repeating pattern to indicate the following errors:
1 blink................................................Memory error
2 blinks..............................................Flash write error
3 blinks..............................................Ethernet initialization error
4 blinks.............................................. Radio initialization error
If you see any of the above flashing sequences, recycle power to the Access Point. If
the flashing sequence persists after you have reset the unit, make a note of which of
the above patterns you have and contact Proxim Technical Support.
AP.book Page 17 Wednesday, October 3, 2001 4:12 PM