Installation guide
Installation Guide 13
2
Authorizing Sniffer Portable
Overview
This chapter provides information on authorizing your Sniffer Portable 
installation:
 About Authorization
 Authorizing Sniffer Portable on page 14
 Creating a Request Authorization File on page 14
 Applying the Enable Authorization File on page 16
 Upgrading Sniffer Portable on page 17
About Authorization
Sniffer Portable is installed with a temporary license configured to expire 15 
days after the application is started for the first time. To use Sniffer Portable 
beyond this grace period, you must authorize your software using the 
Authorization utility.
The Authorization utility lets you perform a challenge-response scenario 
between the Sniffer Portable unit seeking authorization and the Network 
General Customer Care department. You will generate a Request 
Authorization file that is emailed to Customer Care. Once Customer Care 
receives the Request Authorization file, they will transmit an Enable 
Authorization file that enables a specific set of software options and 
functionality in Sniffer Portable.
You can also use the Authorization utility at any time after your initial 
authorization to add new features or components to Sniffer Portable. See 
Upgrading Sniffer Portable on page 17 for more information.
100413Portable_Install.book Page 13 Friday, March 25, 2005 2:22 PM










