Installation guide
Wireless Guide xiii
Preface
Customer Service 
International 
Address
Network General International BV (EMEA)
Customer Service Department
PO Box 58326
1040 HH Amsterdam
The Netherlands
Technical Support Visit Network General Technical Support at:
• http://www.networkgeneral.com/TechnicalSupport.aspx
Sniffer University Sniffer University is a comprehensive educational resource for 
building and enhancing all network professionals' skills in fault 
and performance management. Sniffer University has trained 
over 70,000 network professionals worldwide. The Sniffer 
Certified Professional Program provides network 
professionals industry-recognized accreditation as experts in 
their field.
For more information:
• Toll-free: 866-764-3337
• Email: education@networkgeneral.com 
• Web: 
http://www.networkgeneral.com/SnifferUniversity.aspx
Consulting 
Services
Our consultants provide an expert supplemental resource and 
independent perspective to resolve your problems. They are 
ready to assist you during all stages of network growth, from 
planning and design, through implementation, and with 
ongoing management. They will help integrate our products 
into your environment and troubleshoot or baseline network 
performance. Our consultants also develop and deliver 
custom solutions to help accomplish your project goals. 
Currently, custom and product consulting are available.
For more information:
• http://www.networkgeneral.com/Consulting.aspx










