System information
Using SNMP Management Console
 337
• List of SNMP Agents pane—displays each agent as an icon. Agents are queried by 
request files that define five types of requests: charts, forms, lists, tables, and traps. 
When an agent is selected, the requests are displayed in the SNMP Agent Requests 
pane.
• SNMP Agent Request pane—SNMP Agent Requests are shown in this pane. 
Selecting a chart, form, list, table, or trap will display the associated request output in 
the Agent Display pane.
• Agent Display pane—all data is displayed in one window per agent. Each item 
(charts, forms, lists, tables, and traps) is selected by the associated tab at the bottom of 
the Agent window.
Additionally, SNMP agents can be displayed in map format alongside of Observer Probes. 
The map format lets you display graphically (either geographically or topologically) your 
network layout, including the positions of SNMP agents and the connections between 
them and Observer Probes. You can scan in or draw a map or diagram and place your 
servers, hosts, and other SNMP agents in their appropriate locations. SNMP Management 
Console includes a set of bitmaps for different devices, or you may add your own bitmaps 
for map objects (in Windows BMP format). 
SNMP Management Console lets you add, edit, or delete agent entries. When you add a 
new agent entry, you must associate a request file with it. Assigning a MIB also makes 
available a set of pre-configured menu requests used to poll the agent for data. A request 
file defines a set of objects for monitoring from one or more MIB groups. You can remove 
request items or create and add new request items using the MIB Editor. See “The MIB 
Editor” on page 352.
Functional Overview
SNMP Management Console polls SNMP agents and displays the collected information in 
a chart, form, list, or table. To accomplish this, the SNMP Management Console creates 
request packets in SNMP format and sends these packets to agents using the UDP protocol 
as the carrier. The SNMP packet, often called a PDU (Protocol Data Unit) consists of one 
or more SNMP objects.
When SNMP Management Console sends an SNMP packet to an SNMP agent, it either 
asks for information about an object (a Get request), or asks to set the value of an object (a 
Set request). When the agent receives the SNMP packet, it checks whether the object 
exists in the agent's MIB, finds object values, creates a reply packet, and returns the reply 
packet to the SNMP Management Console.
Because SNMP uses UDP (User Datagram Protocol) to transfer requests and replies, and 
because the UDP protocol does not require the receiving station to acknowledge receipt of 
a packet, there is a chance that either the request or reply packet will be lost. 
To address this potential problem, SNMP Management Console uses a timeout-retry 
mechanism. You can specify the amount of time SNMP Management Console will wait 










