System information
340
  Observer Suite: SNMP Management 
Some SNMP agents will respond to a menu request only if the management station IP 
address exists in the agent's list and if the request contains the proper password. 
In SNMP, the password is called the community name. To remain accessible to any 
SNMP station, most SNMP agents use the default community name “public”.
If you do not specify the correct community name (or, in the case of those 
agents who maintain an IP address table, if your SNMP Management 
Console IP address is unknown to the SNMP agent), the agent will not 
respond to your requests. SNMP Management Console will re-send the 
request until it times out. 
If you are polling the SNMP agent for the first time, a failure to respond may 
be caused by any one, or more, of the following:
The SNMP agent is up and running, but SNMP Management Console is not 
entered as a management station in the agent's database.
The community name is wrong.
SNMP services are not enabled on the device. 
The SNMP agent's device is down.
If you have previously successfully polled the SNMP agent, only the last one 
is possible, unless the configuration of the SNMP agent’s device has 
changed.
• “Version” dropdown—SNMP Management Console supports both SNMPv1 and 
SNMPv2, a superset of SNMP1. 
Most SNMP devices do not support SNMPv2. If in doubt, leave this setting at 
the default, SNMPv1.
• “Device type” textbox—a request file based on the RFC1213 standard MIB request 
file is included with SNMP Extension. 
• Browse button—allows you to browse available files.
• “Comment” textbox—allows you to fill in any comment you want here.










