User's Manual

Table Of Contents
88
12. Troubleshooting
The Symphony Cordless Networking Suite of products is designed to be very
easy to operate. If you do experience difficulties, however, use the informa-
tion in this chapter and on Proxim’s Symphony Web site to help diagnose
and solve your problems. Refer to Chapters 4 and 12 of the Symphony
Adapters User’s Manual for assistance with problems that arise during the
installation of a Symphony Adapter. If you cannot resolve a problem,
contact Symphony Technical Support, as described in Appendix E, “How to
Reach Technical Support.”
Frequently Asked Technical Support Questions
Operational Issues
Problem/Symptom
Question
Possible Solution/Answer Chapter in
User's Manual
I can share files and
printers between the
computers on the
Symphony Cordless
Network, but I can't access
the Internet through my
high-speed Internet
connection.
Confirm that you have configured
the Ethernet Bridge with an IP
address assigned to you by the ISP.
If your ISP uses DHCP to assign
addresses, click the <Status>
button under the Symphony
Ethernet Bridge heading in the
Maestro Configuration Tool to
confirm that the Ethernet Bridge
has successfully received an
address assignment.
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All of the computers on the
Symphony Cordless
Network and the computers
on the Ethernet network
have access to the Internet.
However, I cannot share
resources between
Symphony and Ethernet
computers.
If the Ethernet Bridge is configured
to perform NAT so that the Internet
connection can be shared with the
Symphony Cordless Network, then
the Symphony Cards have an IP
address in the 169.254.0.0 network.
In order to have access to the
Internet, the Ethernet cards
probably use a different IP
addressing scheme. Try installing
another networking protocol, like
NetBEUI, to allow the Symphony
and Ethernet computers to share
resources.
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