Falcon® 4400 Series with Windows Mobile® Falcon 4420 48-Key model 26-Key model 52-Key model Quick Reference Guide
PSC Inc 959 Terry Street Eugene, Oregon 97402 Telephone: (541) 683-5700 Fax: (541) 345-7140 An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of PSC Inc. or its wholly owned subsidiaries ("PSC").
Table of Contents Falcon® 4400 Series with Windows Mobile® ....................................................... 3 Overview ......................................................................................................................3 Getting Started ..............................................................................................................4 System Requirements ...............................................................................................4 Connecting to a PC .
Table of Contents Warm Reset .......................................................................................................... 38 Hard Reset ............................................................................................................ 39 Clean Boot ............................................................................................................ 41 Troubleshooting ...........................................................................................................
Falcon® 4400 Series with Windows Mobile® Overview The Falcon® 4400 series combines the flexibility of Windows Mobile® with the power of the Intel XScale processor, WiFi wireless technology, a large color display, and laser and imaging (1D and 2D) scanning in an ergonomic PDT. The Falcon® 4400 series is designed for warehouses, distribution centers, retail in-store environments, and other inventory management applications requiring maximum performance and durability. Overmolded models will handle 5’ / 1.
Getting Started Getting Started Before using the Falcon for the first time, you must install the battery pack into the Falcon, then charge both the battery pack and the backup battery. See Installing the Battery Pack on page 10 for instructions. You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon. The initial charge time is approximately 24 hours. See Charging the Batteries on page 13 for more information.
Getting Started 2. Plug the power adapter into a power source, then plug the Power Cord into the Dock. 3. Seat the Falcon securely into the Dock. Figure 1. Connecting your Falcon to a PC AC Adapter Power Cord USB Cable Installing ActiveSync If you don’t already have ActiveSync (v4.0 or above) on your computer, you can install it from the Getting Started CD included with your device, or download it from the Microsoft website (www.microsoft.com).
Getting Started Features of the Falcon Four perspectives of the Falcon® 4400 Series with Windows® Mobile are shown. Refer to Table 1 on page 8 for a list of the illustrated parts with references to more detailed information. Figure 2.
Getting Started Figure 3. Falcon Scanner and Battery Door Views Scanner Aperture Stylus Stylus Holder Speaker Trigger Handle Battery Door Latch (2 each) Tether/Lanyard Port Battery Door Strap Studs For more information, please refer to the Falcon® 4400 Windows Mobile® Product Reference Guide (PRG), located on the Falcon 4400 Product CD that came with your device.
Getting Started Figure 4. Model comparison Model 4410 Model 4420 with Tethered Stylus Model 4420 Table 1. Features of the Falcon Feature Function/Description Battery Door Rotate the latches to unlock the battery door to remove the battery pack. Figure 5, Display/Touch Screen The equivalent of a PC monitor for viewing and interacting with the current application. This display is touch-sensitive; use it like you would a mouse on a PC.
Powering the Falcon Feature Function/Description More Information Stylus Use the stylus for navigation and to select items on the touch screen, and to select characters on the on-screen keyboard. Place the stylus in the holder after use so you don’t lose or misplace it. An optional Stylus Tether is available for both models. Figure 14, page 21 Powering the Falcon Battery Pack The battery pack in the Falcon is a 3.7 V, Lithium Ion battery pack.
Powering the Falcon WARNING Lithium-ion battery packs may get hot, explode, ignite, or/and cause serious injury if exposed to abusive conditions. • Do not place the battery in or near fire, direct sunlight, or other high temperature locations, or heat the battery. • Do not connect the positive terminal and negative terminal of the battery to each other with any metal object (such as wire or coin). • Do not expose the battery to liquids, or allow the battery to get wet.
Powering the Falcon Figure 5. Installing the Battery Pack Battery Door Latches Battery Door Plastic Pull Tab Unhook/hook Strap As Needed Battery Falcon Strap Studs Cover Plate (unit may have Handle here instead) 2. Turn the battery door latches to unlock the battery door. Remove the door. 3. Insert the battery pack with the pull tab on the outside and the battery contacts aligned with the matching contacts inside the battery compartment.
Powering the Falcon Checking Battery Power Battery Status Indicators Tap the Battery icon at the top of the screen to view the Battery status. Figure 6. Battery level Battery Charging Icon Full Battery Icon Table 2. Battery Status Indicators Battery Status Icons Battery Status Icon Battery Full This icon indicates that the battery is fully charged. Battery Charging This icon indicates that the battery pack is in the process of recharging.
Charging the Batteries Additionally, the Power control applet displays a battery power gauge. You can > check the status of both the Main Battery and the Backup battery. Tap Settings > System > Power. See the Falcon 4400 with Windows Mobile® Product Reference Guide (PRG) for more information on configuration items. Figure 7. Battery Power Gauge Charging the Batteries There are several methods for charging the battery pack and backup battery.
Charging the Batteries Table 3.
Charging the Batteries Charging with the Dock There are two models of docks for the Falcon: a Single-Slot dock and a FourSlot dock. On both models, an external power supply (AC adaptor) provides power to the dock. There are two methods for charging a battery pack using a Single-Slot dock. Refer to Table 3 on page 14 to view methods of battery pack charging using the dock, charge duration, dock status indicators and their purpose.
Charging the Batteries Backup Battery The 3V Lithium Backup Battery receives its charge from the Battery Pack. To retain date, time, data, and other settings for the Falcon, maintain at least a minimal charge on the Battery Pack. > Settings > System > Power, To view the status of the Backup battery, tap then tap the Battery tab to view. See the Falcon 4400 with Windows Mobile® Product Reference Guide (PRG) for more information on configuration items. Figure 9.
Setting Up the Mobile Computer Charging with a Battery Charger A Four-Slot Battery Charger is available to charge batteries independently from the Falcon. To use, insert the batteries into the slots in the charger, aligning the battery contacts with those in the Charger. Figure 10. Four-Slot Battery Charger Power Indicator LED Battery Discharge Characteristics Battery discharge characteristics vary from eight to nine and a half (8-9.
Setting Up the Mobile Computer Touchscreen Calibration Figure 11. Touchscreen Calibration Follow the on-screen directions to calibrate the touchscreen. For more information on touchscreen calibration, refer to the PRG and the Microsoft help on your device. Entering a Password The first time you use the Falcon you will be prompted to enter a password. Tap Next to continue, or Skip if you do not want the device to be passwordprotected. Figure 12.
Entering Data Radio Card Setup Windows Zero Config should be used to administer the radio setup. For assistance in configuring the radio card, reference the online help on your Falcon. > Help for further information. Go to Entering Data To open an application, tap a link on the Today page, or tap > Programs to display a list of available programs. Tap a program icon to open it. There are several ways to enter data with the Falcon: • Use the keypad. Refer to Keypads starting on page 26.
Entering Data Using the Stylus Never use a pen, pencil, or other sharp object on the Falcon’s touchscreen display. Use only the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive display. Contact your reseller to replace a missing stylus; refer to the PSC price book at www.psc.com. The stylus is located next to the scanning pod as illustrated in Figure 13. The stylus on the Falcon is the equivalent of the mouse on a PC. Use the stylus to: • Navigate the touchscreen display.
Entering Data Figure 14. Tethered Stylus Tethered Stylus Navigating the Display There are several navigation areas on your display, including the title bar and the soft key bar. Each of these navigation areas have sub-areas of navigation as well. Take the time to familiarize yourself with these features to save yourself valuable time. The Today Screen After initial startup, the first screen you will see will be the Today screen (unless your device has been customized differently).
Entering Data Figure 15.
Entering Data The Start Menu The Title bar at the top of the screen contains the Start icon, program name, (Start) to open the Start menu. The Start menu and notification icons. Tap includes access to Programs, Settings, Help and shortcuts to programs and functions. The soft key bar at the bottom of the screen provides context-sensitive menus for tasks in programs, such as opening a file, saving a file, or editing a file. Figure 16.
Entering Data On-Screen Keyboard In applications that accept keyed input, the on-screen keyboard can be used to enter data using the stylus. The on-screen keyboard is a digital, QWERTYstyle keyboard. Tap the Keyboard icon to open or close the on-screen keyboard. Figure 17. On-Screen Keyboard Keyboard Icon Use the stylus to select letters, numbers, or symbols from the on-screen keyboard for the current application. Tap the key to change the keypad to show international letters.
Entering Data Figure 18. Settings screen Settings Icons Tabs Programs Tap > Programs to open the Programs screen to view and open the available Programs on your Falcon. Tap a program to open it. Figure 19.
Entering Data Keypads Overview Refer to the Falcon 4400 PRG for more information on configuring the keypads. The Falcon is available with several different keypad models: • 26-Key Keypad on page 29 • 48-Key Keypad on page 30 • 52-Key Keypad on page 31 • 5250 Keypad on page 32 Keypad Attributes There are a number of keys that are common to the different keypad models. Table 4 lists special function keys that are found on several keypads, as well as those which are unique to specific keypads.
Entering Data Key Name Keypad Model(s) 48-key 48-key 52-key 48-key 52-key Function/Description Set keyboard shortcuts like a PC with You can perform functions such as Save (Ctrl-s) and Find (Ctrl-f). Toggle on and off for text formatting (for example, Ctrl-b for bold, Ctrl-i for italics, Ctrl-u for underline). Press to enter the Alt input state. Use Alt mode to access application menus. Press the key to enter Shift input states.
Entering Data Table 5. Input States and their Indicators Icon State Keypad Model(s) Normal (Numeric) Mode 26-key Alpha Mode 26-key 26-key CAPS Mode 48-key 52-key 26-key Fn Mode 48-key 52-key 28 Shift Mode 48-key 52-key Alt Mode 48-key 52-key Ctrl Mode 48-key Function Present only on keypads with an key. It appears when Alpha or CAPS modes are not on. Press to enter lower case alpha characters and symbols.
Entering Data 26-Key Keypad The 26-key keypad is organized like a cell phone, with multi-tap access to alpha characters on numeric keys (see Figure 21). Use the ten (10) alphanumeric keys and to type letters, numbers, and symbols listed in Table 6 on page 30. Figure 21. 26-Key Keypad Scan Esc BkSp . (Space) ENTER Tab Alpha (Caps) POWER Fn Backlight 26-Key Functions. Most of the keys on the keypad of the Falcon have more than one function.
Entering Data Table 6. 26-Key Keypad Alpha Characters and Symbols Normal Mode Key <1> <2> <3> <4> <5> <6> <7> <8> <9> Alpha Mode First Keypress : , A D G J M P T W Second Keypress / \ B E H K N Q U X Third Keypress @ * C F I L O R V Y Fourth Keypress : , A D G J M S T Z Fifth Keypress / \ B E H K N P U W 48-Key Keypad The 48-key keypad is designed so you can type all letters and numbers without requiring multiple key presses. Figure 22.
Entering Data another key to access the desired input state. See Table 4 on page 26 for further information. 48-Key Functions Press to toggle the backlight on or off. Press + to adjust the brightness. Press to accept the changes. 48-Key Input States The input states for the 48-key keypad are , , , and . Each state is described in Table 5 on page 28.
Entering Data 52-Key Functions Press +< . > (period/decimal) to toggle the backlight on or off. To adjust the brightness, press + or tap > Settings > System > Backlight. Press to accept the changes. 52-Key Input States The input states for the 52-key keypad are , , and . Each is described in Table 5 on page 28. The control panel for the 52-key keypad has some additional options and an additional tab for key mapping. 1. Tap panel.
Scanning Bar Codes Scanning Bar Codes Laser Scanning To use the scanning function on units containing a laser scanning module, complete the following steps: 1. Select and open a bar code application, such as Microsoft® Word Mobile. Figure 25. Scanning a bar code Press (on 26 and 52key) or the Scan Trigger to initiate a scan with the Falcon. 2. Aim the scan window at the bar code following the guidelines outlined in Figure 26. 3. Press and hold the button (26 or 52-key only) or the trigger.
Scanning Bar Codes Figure 26. Laser Beam Positions Correct Scanning Positions Ideal positioning A bit high, will read correctly A bit angled, will read correctly Incorrect Scanning Positions Positioned too far to the right. Will not read entire bar code. Too angled; entire cannot read the bar code. Bar code will not read. The scanner should be positioned perpendicular to the bar code bars. 5. The device beeps and the green LED indicator comes on until the trigger is released.
Scanning Bar Codes Bar Code Scanning with 2D Imager Scanning bar codes with the 2D imaging device is similar to scanning with a laser scanner. The operation and configuration of the scanner is performed in the same way as laser scanning devices. Trigger behavior and scanning timeouts are the same as laser scanning devices. Scanning Differences Scanning Aimer The imager contains an aiming beam rather than a red laser. The aiming beam mimics a laser line for purposes of orienting the imager to a bar code.
Scanning Bar Codes Figure 28. Aiming Beam Positioning Linear bar codes 2D Matrix symbol The aiming beam is smaller when the imager is closer to the code and larger when it is farther away. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit. To scan a label, hold the imager at an appropriate distance from the target, pull the trigger, and center the aiming beam on the symbol.
Image Capture OCR Scanning Optical character recognition (OCR) decodes certain fonts and outputs the data as a string, in a similar fashion to bar code labels. The Falcon 2D Imager supports limited decoding of some OCR fonts. See the PRG for information on setup and programming for OCR fonts. Image Capture The 2D Imager can be used for capturing, manipulating, and transferring images. You can set options for image capture in the Imaging Control Panel.
Resetting the Falcon Resetting the Falcon There are several reset methods for the Falcon. • To simply reset a “hung” application, tap > Settings > System > Memory > Running Programs. Select the problematic program(s) and tap Stop, or Stop All to stop all running applications. • A Warm Reset forces all applications to close and clears working RAM and files. • A Hard Reset forces all applications to close, clears working RAM and files, and resets the system time and date.
Resetting the Falcon 52-Key Falcon. Press and hold: ++. Figure 30. Warm Reset Key Sequence After Warm Reset When a Falcon goes through the Warm Reset sequence, it clears the working RAM and initializes the file system. The splash screen will appear after a short period. • The Today screen appears. • The custom settings in the registry are persistent. • The RF Network PC Card (if present) connects to the network system.
Resetting the Falcon Once you initiate a Hard Reset, all applications are forcibly closed, working RAM and files are cleared, and the Real Time clock is reset. Any files or data in RAM will be lost if you Hard Reset. CAUTION Do not use a sharp object to perform a Hard Reset, as this can puncture the keypad, disabling the reset function, rupturing the Falcon industrial seal, and voiding your warranty. PSC recommends using a straightened paper clip. Procedure to Hard Reset.
Resetting the Falcon Clean Boot A Clean Boot is a complete reset of the Falcon in which all applications are forcibly closed and the Falcon is restored to factory defaults. ALL USERINSTALLED PROGRAMS, DATA AND REGISTRY SETTINGS ON THE DISK WILL BE ERASED. Reason to perform a Clean Boot. Use Clean Boot if the Windows Mobile operating system locks up and the Hard Reset command does not work. Once you initiate a Clean Boot, all applications are forcibly closed and installed applications and data are deleted.
Resetting the Falcon Figure 32. Clean Boot key sequence Hold Power & press Reset ... then press ESC + 0 2 : /@ 2 Scan Esc , \* BkSp DEF ABC 1 2 3 GHI JKL MNO 4 5 6 PQRS TUV WXYZ 8 9 7 3 Home Space Start 0 . Enter 3 3 2 Shift Tab Caps Tab 1 Alpha Fn 26-Key Model 1 1 48-Key Model 52-Key Model After Clean Boot When a Falcon goes through the Clean Boot sequence, it clears the working memory and initializes the file system.
Troubleshooting Troubleshooting Refer to the Falcon 4400 with Windows Mobile® PRG for more information. Table 7. Troubleshooting Problems, Causes, and Solutions Problem The Falcon does not turn on. Possible Cause Solution The battery pack is not installed Ensure the battery is installed properly. properly. The battery is not fully charged. Insert the Falcon in dock and begin charging. The battery pack backup battery and require 24 hours to fully charge at first use, and 4 hours thereafter.
Troubleshooting Problem During data communication, no data was transmitted, or transmitted data was incomplete. Possible Cause Solution The Falcon was removed from Replace the terminal in the dock, or replace the serial the dock or unplugged from host cable, and retransmit. PC during communications. Incorrect cable configuration. See your System Administrator. Communication software was incorrectly installed or configured. Perform setup as described in the PRG.
Troubleshooting Problem The Spare Battery LED on the dock is flashing RED. Quick Reference Guide Possible Cause Solution Time-out fault: the spare battery pack charging has exceeded the maximum timeout period. In either case, if the Spare Battery LED is flashing red, do the following: 1. Disconnect the AC adapter from the dock. 2. Remove the spare battery pack and the Falcon from the dock. Over-voltage fault: the spare 3. Connect the AC adapter to the dock.
Troubleshooting RF Connectivity Troubleshooting Gather facts: • Falcon type • AP & RF card brand (ensure latest version of firmware installed) • Host type • Software type • Software version (ensure latest version is installed) • Frequency and duration of issue START Does the Falcon respond to a PING command from a PC? YES Does the Falcon display an error during the boot process? NO Contact Tech Support.
Technical Support Technical Support PSC Website Support The PSC website (www.psc.com) is the complete source for technical support and information for PSC products. The site offers the PSC TekForum, product support, product registration, warranty information, product manuals, product tech notes, software updates, demos, and instructions for returning products for repair. PSC Website TekForum Search for information on the TekForum by clicking on the Support link on the PSC home page.
Technical Support NOTES 48 Falcon® 4400 Series with Windows Mobile®
Appendix A. PSC Falcon® Windows Mobile End User License Agreement Notice to End User: The product you have acquired contains software, which is integral to the product's operation. This software is provided only for use with, and for authorized end users of, the PSC Falcon® 44xx series Portable Computing Device (“PSC Product”). The PSC Product operates with PSC software, including but not limited to, PSC documentation and all PSC software applications and software tools (e.g.
3. Transfers, Support. 3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than a PSC Product will be a material breach of this EULA. 3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer a PSC Product containing Software to any third party unless such third party agrees with PSC in writing to be bound by the terms and conditions of this EULA.
7.3 PSC shall have no liability to End User for claims of infringement based upon 1) the use of any PSC Product in combination with any product which PSC has not either furnished or authorized for use with such PSC Product 2) the use of any PSC Product designed, manufactured, or modified to the specifications of End User, or 3) End User's modification of the PSC Product without written authorization from PSC. 7.
Appendix B. Microsoft® Windows Mobile Addendum to EULA • End User (“you”) have acquired a device (“DEVICE”) that includes software licensed by PSC from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
• USE OF THIS SOFTWARE IN ANY MANNER THAT COMPLIES WITH THE MPEG-4 VISUAL STANDARD IS PROHIBITED, EXCEPT FOR USE DIRECTLY RELATED TO (A) DATA OR INFORMATION (i) GENERATED BY AND OBTAINED WITHOUT CHARGE FROM A CONSUMER NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE, AND (ii) FOR PERSONAL USE ONLY; AND (B) OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY MPEG LA, L.L.C. If you have questions regarding this Notice, please contact MPEG LA, L.L.C.
• If PSC provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Appendix C: PSC Falcon® Windows Mobile® Product Series Warranty Appendix C: PSC Falcon® Windows Mobile® Product Series Warranty Warranty Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase.
Appendix C: PSC Falcon® Windows Mobile® Product Series Warranty Appendix D: Safety Information Laser Safety Label Figure 1. Laser Safety Label AVOID EXP OSURE — LASER LIGHT IS EMITTED FROM THIS APERTURE PSC 959 Terry St. PRODUCT OF USA Eugene, OR 97402 Complies with 21CFR and Part 15 of FCC rules. Item # 345-4201-005 DATE OF MANUF RADIO: BREEZECOM EUR: CE0560 CAN: 24611032079A FCC: M52PCRNZZ-00 The Advanced Long Range Laser is rated Class 3R per EN60825-1 and Class II per CFR 1040.
Appendix E: Laser Safety International Caution Statements for CLASS 11, 22, 3R3, II4, and IIA5 Laser Devices English PSC scanners are certified in the U.S. to conform to the requirements of DHHS/CDRH 21CFR Subchapter J and to the requirements of IEC/EN 60825-1:1998-2001. Class 1, 2, 3R, Class II, and IIA products are not considered to be hazardous. The scanner contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the maximum limits as set forth in the above regulations.
Appendix E: Laser Safety ATTENTION L’utilisation d’instruments optiques avec le scanneur augmente le danger pour les yeux. Les instruments optiques comprennent les jumelles, les microscopes et les verres grossissants. Ils ne comprennent pas les lunettes portées par l’utilisateur. German Dieser Scanner ist den in den Vereinigten Staaten geltenden Vorschriften des DHHS/CDRH 21 CFR Subchapter J und den Vorschriften der IEC/EN 60825-1:1998-2001 entsprechend bescheinigt.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Danish Denne scanner opfylder de amerikanske krav stillet i "DHHS/CDRH 21CFR Subchapter J" og opfylder også de krav, der stilles i IEC/EN 60825-1:1998-2001. Klasse 1, 2, 3R, klasse II eller klasse IIA produkter anses for at være sikre. Scanneren indeholder en Visible Laser Diode (VLD), der ikke overskrider maksimumgrænserne, som beskrevet i ovenstående reglement.
Appendix E: Laser Safety VAR FÖRSIKTIG Försök inte öppna eller reparera komponenter i den optiska kamaren. Om icke auktoriserad personal öppnar eller reparerar delar i den optiska kammaren, kan detta strida mot säkerhetsföreskrifterna för laserutrustning. Det optiska systemet får endast repareras på fabriken. VAR FÖRSIKTIG Användning av optiska system med scannern ökar risken för ögoskada. Optiska instrument inkluderar kikare, mikroskop och förstoingsglas, men inte användarens glasögon.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Portuguese Este scanner foi certificado nos EUA para atender os requisitos do subcapítulo J do DHHS/CDRH 21 CFR e os requisitos do IEC/EN 60825-1:1998-2001. Os produtos da Classe 1, 2, 3R, Classe II ou IIA não são considerados perigosos. O scanner contém internamente um Diodo de Laser Visível (VLD - Visible Laser Diode) cujas emissões não ultrapassam os limites definidos nos regulamentos mencionados acima.
Appendix E: Laser Safety Chinese Japanese 62 Falcon® 4400 Series with Windows Mobile®
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices NOTES Quick Reference Guide 63
Appendix E: Laser Safety NOTES 64 Falcon® 4400 Series with Windows Mobile®
DECLARATION OF CONFORMITY PSC hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: Directives: EMC 89/336/EEC, Low Voltage 73/23/EEC, R&TTE 1999/5/EC Standards Equipment: EN 55022-B:2001; CISPR 22:2001; EN 55024:2001; EN 60825-1:2001; EN60950:2000 Power Supplies: EN 55014-1/2:1997, EN60950, EN 61558-1/2:1997+A1 Radios: EN 300-328-1 and -2:2000, EN 301.489.
Asia Pacific Italy PSC Hong Kong Hong Kong Telephone: [852]-2-584-6210 Fax: [852]-2-521-0291 PSC S.p.A. Vimercate (MI), Italy Telephone: [39] (0) 39/62903.1 Fax: [39] (0) 39/6859496 Australia Japan PSC Asia Pacific Pty Ltd. North Ryde, Australia Telephone: [61] 0 (2) 9878 8999 Fax: [61] 0 (2) 9878 8688 PSC Japan K.K. Shinagawa-ku, Tokyo, Japan Telephone: 81 (0)3 3491 6761 Fax: 81 (0)3 3491 6656 France Latin America PSC S.A.R.L. LES ULIS Cedex, France Telephone: [33].01.64.86.71.00 Fax: [33].01.