Specifications

Software Applications

3-14

Falcon

4400 Series with Windows

8. After the firmware of your Falcon has been updated, you must per-

form a warm reset of the Falcon. Refer to the Falcon 4400 Series Quick

Reference Guide (QRG) for reset instructions.

Restoring Falcon Firmware

If the firmware image on the Falcon becomes corrupted, the Falcon will beep

twice and show a blank screen when powered on. This can happen if a firm-

ware update is aborted, such as during a power loss or if the Falcon is removed

from the Dock before completion of the procedure.

To reinstall the firmware, complete the following steps:

1. On the PC, click

Start > Programs > Firmware Update Utility > Firmware

Update Utility

2. Set

Communicate Using to the communications port to which the dock

is attached to (ActiveSync, USB, COM1 or COM2.)

3. Click browse (

...) and navigate to the file location.

Please be patient and do not remove the Falcon from the Dock during this proce-

dure. The firmware image of the Falcon can take as long as:

• 12 minutes to download using a USB connection.

• 22 minutes to download using a serial connection with 115K baud rate.

• 130 minutes to download using a serial connection with 19.2K baud rate.