WA4204-G2/WA4304-G2 WORKABOUT PRO Multi-Dock User Manual September, 2007 PN 400092.
© Copyright 2007 by Psion Teklogix Inc., Mississauga, Ontario This document and the information it contains is the property of Psion Teklogix Inc., is issued in strict confidence, and is not to be reproduced or copied, in whole or in part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for design, manufacture, or sub-contract, or in any manner detrimental to the interests of Psion Teklogix Inc.
Return-To-Factory Warranty Psion Teklogix provides a return to factory warranty on this product for a period of twelve (12) months in accordance with the statement of Warranty and Product Support provided at: www.psionteklogix.com/warranty. The warranty on Psion Teklogix manufactured equipment does not extend to any product that has been tampered with, altered, or repaired by any person other than an employee of an authorized Psion Teklogix service organization.
If your end-of-life Psion Teklogix product or accessory carries a label as shown here, please contact your local country representative for details on how to arrange recycling. For a list of international subsidiaries, please go to: http://www.psionteklogix.
Restriction On Hazardous Substances (RoHS) Directive 2002/95/EC What is RoHS? The European Union has mandated that high environmental standards be met in the design and manufacture of electronic and electrical products sold in Europe, to reduce hazardous substances from entering the environment. The “Restriction on Hazardous Substances Directive (RoHS)” prescribes the maximum trace levels of lead, cadmium, mercury, hexavalent chromium, and flame retardants PBB and PBDE that may be contained in a product.
Note: Not all accessories or peripherals will have a RoHS logo due to physical space limitations or as a result of their exempt status. Disclaimer Every effort has been made to make this material complete, accurate, and up-to-date. In addition, changes are periodically added to the information herein; these changes will be incorporated into new editions of the publication. Psion Teklogix Inc.
Table of Contents 1.0 Important Multi-Dock Safety Instructions 2.0 Installation 3.0 Multi-Dock Operation 3.1 Operator Controls 3.2 Charging the Handheld Computer Battery 4.0 Cleaning and Maintaining the Multi-Dock 5.0 Troubleshooting 5.1 Power LED Does Not Light Up 5.2 No Charge Indication on the Handheld Computer in the Multi-Dock 5.3 No Green Link LED (RJ45 Connector) When Connected to a Network 5.4 No Yellow..LED..Connected to ..Network 6.0 Support Services 6.1 Technical Support and Repair Services 6.
Multi-Dock WA4204-G2 7525M/C, 7527C WA4304-G2 7525S, 7527S 1.0 Important Multi-Dock Safety Instructions Important: SAVE THESE INSTRUCTIONS – This manual contains important safety and operating instructions for the Multi-Dock. • • • • • • Before using the Multi-Dock, read all instructions and cautionary markings on (1) the Multi-Dock, (2) the WORKABOUT PRO computer, Use of an attachment not recommended or sold by the Multi-Dock manufacturer may result in fire, electric shock, or personal injury.
• Do not disassemble the charger; it should be repaired by qualified service personnel. Incorrect reassembly may result in electric shock or fire. • To reduce risk of electric shock, unplug the charger from the outlet before attempting any maintenance or cleaning. • An extension cord should not be used unless absolutely necessary. Use of an improper extension cord could result in fire or electric shock.
2.0 Installation • Keep the WA4204-G2/WA4304-G2 away from excessive dirt, dust and contaminants. • The handheld computer internal charger will not charge batteries outside an ambient temperature range of 0°C to 39°C (32°F to 102°F). It is recommended that this charger be operated at room temperature for maximum performance – between 18°C and 25°C (64°F to 77°F). • After unpacking the unit: • Visually inspect the Multi-Dock for possible damage. • The Multi-Dock can consume up to 1.35A @ 120VAC or 0.
3.0 Multi-Dock Operation The WA4204-G2/WA4304-G2 Multi-Dock (Figure 3.1) is a desktop model designed to accept the handheld computer for Ethernet data transfer and supply power to the handheld computer internal battery charger. The Multi-Dock is equipped with a 10/100BaseT Ethernet interface and connects from one to four handheld computers to an Ethernet network. The Multi-Dock Ethernet port is compatible with 10BaseT and 100BaseT Ethernet networks.
Power LED Figure 3.1 Speed LED Link LED RJ 45 Ethernet Jack Connect to Power Supply Figure 3.
3.2 Charging the Handheld Computer Battery The Multi-Dock supplies DC power to enable the handheld computer internal fast charger. Normally, it takes from 2.0 to 4.0 hours to fully charge the handheld computer internal battery. • Slide the handheld computer into the cradle portion of the dock until tightly latched. • The battery charge LED on the handheld computer will illuminate indicating that the unit has external power and battery charging will begin.
Important: If your WORKABOUT PRO is equipped with a protective carrying case or other such case, these accessories need to be removed before installing the unit in the Vehicle Cradle. There is no need to remove handstraps, pistol grips or tethered devices from the unit. 4.0 Cleaning and Maintaining The Multi-Dock • • • • • • Do not immerse the unit in water. Dampen a soft cloth with mild detergent to wipe the unit clean.
5.0 Troubleshooting 5.1 Power LED Does Not Light Up • • • • • Remove handheld, and unplug the Multi-Dock. Connect another device to the mains outlet to ensure there is power. Remove the IEC mains power cable from the Multi-Dock, and check it for damage. Reconnect the Multi-Dock mains cable and mains outlet. If the power LED still does not light up, the Multi-Dock requires service. 5.
5.4 No Yellow (100BaseT) Speed LED on the RJ45 Connector When Connected to a 100BaseT Network • • Check the Ethernet cable. Replace if the cable is suspect. Contact your network administrator to ensure the network jack is running at 100Mbps.
6. Support Services & Worldwide Offices Psion Teklogix provides a complete range of product support services to its customers worldwide. These services include technical support and product repairs. 6.1 Technical Support For technical support in North America: Call Toll free: +1 800 387 8898 Option 3, or Direct Dial: +1 905 813 9900 Ext. 1999 Option 3. For technical support in EMEA (Europe, Middle East and Africa), please ontact the local office listed in the website below: http://www.psionteklogix.
6.2 Product Repairs For repair service in North America: Call Toll free: +1 800 387 8898 Option 2 or Direct Dial: +1 905 813 9900 Ext. 1999 Option 2. For repair service in EMEA (Europe, Middle East and Africa), please contact the local office listed in the following website: http://www.psionteklogix.com/EMEASupport For repair service in Asia, please contact the local office listed in the website below: http://www.psionteklogix.com 6.3 Worldwide Offices COMPANY HEADQUARTERS Psion Teklogix Inc.
CANADIAN SERVICE CENTRE Psion Teklogix Inc. 7170 West Credit Ave., Unit #1 Mississauga, Ontario Canada L5N 7J9 Tel: +1 800 387 8898 Option 2 - or Direct: + 1 905 813 9900 Ext. 1999 Option 2 Fax: + 1 905 812 6304 Web: www.psionteklogix.com NORTH AMERICAN HEADQUARTERS AND U.S. SERVICE CENTRE Psion Teklogix Corp. 1810 Airport Exchange Boulevard Suite 500 Erlanger, Kentucky USA 41018 Tel: +1 859 371 6006 Fax: +1 859 371 6422 Email: salesusa@psion.
INTERNATIONAL SUBSIDIARIES (see also www.psionteklogix.com/Subsidiaries) Psion Teklogix S.A. La Duranne 135 Rue rene Descartes BP 421000 13591 Aix-En-Provence Cedex 3, France Tel: +33 4 42 90 88 09 Fax: +33 4 42 90 88 88 e-mail: tekeuro@psion.com For a complete listing of international offices, please refer to: www.psionteklogix.