User manual

Psion Teklogix netpad Windows CE .NET 4.2 Quick Start Guide 57
4. Support Services And Worldwide Offices
Psion Teklogix provides a complete range of product support serv-
ices to its customers worldwide. These services include technical
support and product repairs.
4.1 Technical Support
Technical Support for Mobile Computing Products is provided via
e-mail through the Psion Teklogix customer and partner extranets.
To reach the website, go to www.psionteklogix.com and click on the
appropriate Teknet link on the home page. Then click on the
“Log-in” button or the “Register” button, depending on whether you
have previously registered for Teknet. Once you have logged in,
search for the “Support Request Form”.
4.2 Product Repairs
International
For product repairs, please contact your local Psion Teklogix office
(see “Worldwide Offices” on page 58).
Canada/U.S.A
Canadian and U.S. customers can receive access to repair services,
by calling the toll-free number below, or via our secure website (see
Technical Support, above).
Note: Customers calling the toll-free number should have their
Psion Teklogix customer number or trouble ticket
number available.
Voice: 1 800 387-8898 (press option “2”)
Fax: [phone]