User Manual

Appendix D: Troubleshooting
Cluster Recovery
D-4
Psion Teklogix 9160 Wireless Gateway User Manual
Any two access points can be connected by only a single path; either a
WDS bridge (wireless) or an Ethernet connection (wired), but not both.
Do not create “backup” links.
If you can trace more than one path between any pair of APs going
through any combination of Ethernet or WDS links, you have a loop.
You can only extend or bridge either the Internal or Guest network but
not both.
D.2 Cluster Recovery
In cases where the access points in a cluster become out of sync or an access point
cannot join or be removed from a cluster, the following methods for cluster recovery
are recommended.
D.2.1 Reboot Or Reset Access Point
These recovery methods are given in the order you should try them. In all but the
last case (stop clustering), you only need to reset or reboot the particular access
point whose configuration is out of sync with other cluster members or cannot
remove/join the cluster.
• Physically reboot the access point by cycling the power (pressing the
Power button Off, then On).
• Reset the access point from its Administration UI. To do this, go to
http://IPAddressOfAccessPoint , navigate to Advanced, Reset Configuration,
and click the Reset button. (IP addresses for APs are on the Cluster,
Access Points page for any cluster member.)
• In some extreme cases, reboot or reset may not solve the problem. In
these cases, follow the procedure described next in “Stop Clustering
And Reset Each Access Point In The Cluster” on page D-5 to recover
every access point on the subnet.