User Guide

PUDU ROBOTICS
29
After-sales Service
Whentherobotsareunderwarranty(di󽗈erentwarrantyperiodsfordi󽗈erent
components,calculatedfromthereceiptoftherobot),Puduoffersafree
warrantyif.
Puduo󽗈erspaidafter-salesserviceswhentherobotisout-of-warrantyorthe
policyoffreewarrantyisnotapplicable.
Foranyquestions,pleasecall[phone].
Workinghours:9:30-12:00,13:30-18:30,MondaytoSaturday(GMT+8)
Defectsarecausedbynon-humanfactors.
Therearenounauthorizeddisassembly,modificationoradditionnot
includedintheusermanual,orotherfaultscausedbynon-humanfactors.
TherobotS/Nstickerandotherlabelsarenotremovedoraltered.
E󽗈ectivepurchasecerti󽗉cate,receipt,andordernumberareprovided.
DamagedcomponentsaresentbacktoPuduasrequired.
Onlineandremotetechnicalsupportisprovided,andcustomersshould
cooperatewithengineersfordiagnosisandtroubleshooting.
Technicianswillo󽗈eron-siteservicewhennecessary.
The"After-salesServiceForm"shouldbefilledwhenthepolicyoffree
warrantyisnotapplicable;Customersshouldpayforbothmaintenance
andspareparts.
1.Free Warranty
2. Paid Services
3.Contact Us