User guide

FACTORY SERVICE POLICY

If you are experiencing a problem with your Pulsafeeder pump, first review the IOM, and consult

the troubleshooting guide. If the problem is not covered or cannot be solved, please contact your

local PULSA Series Sales Representative or our Technical Service Department at (585) 292-8000

for further assistance.

Trained individuals are available to diagnose your problem and arrange a solution. Solutions may

include purchasing a replacement unit or returning the pump or components to the factory for

inspection and repair. All returns require a Return Material Authorization (R.M.A.) number to be

issued by Pulsafeeder.

Certain components may be purchased for replacement. Parts purchased to correct a warranty

issue may be credited after examination of the original parts by Pulsafeeder personnel. Parts

returned for warranty consideration that test satisfactorily, will be sent back to the originator

freight collect.

Any field modifications will void the Pulsafeeder warranty. Out-of-warranty repairs will be

subject to Pulsafeeder's standard bench fees and testing costs associated with replacement

components.

Notice

Information and specifications in this document are subject to change without notice.

Revision History:

Rev H (8-17-06)

- Add recommendation for use of GFCI circuit

Rev I (5-14-14)

- Moved retrofit information to section 9 “Maintenance” as a note

- Updated label drawing

Information in this document is subject to change without notice. No part of this publication may

be reproduced, stored in a retrieval system or transmitted in any form or any means electronic or

mechanical, including photocopying and recording for any purpose other than the purchaser’s

personal use without the written permission of Pulsafeeder, Inc.

Trademarks

PULSAR

is a registered trademark of Pulsafeeder, Inc.

PULSAR HypoPump

is a registered trademark of Pulsafeeder, Inc.

PULSAR Shadow

is a registered trademark of Pulsafeeder, Inc.