Specifications

PARTS REQUIRED FOR INSTALLATION (Continued)
Battery Box
Alternator System
System Battery Cables (minimum #1\0 AWG - determined by length of run & percentage
of line loss).
TROUBLESHOOTING
Balmar equipment manuals contain a user friendly troubleshooting section. This information is also
available at our web site: www.balmar.net. Personal assistance in troubleshooting equipment is
available through our Technical Support Department via E-mail ([e-mail]) or phone (360-
435-6100, ext. 3). Our hours of operation are Monday - Thursday, 7:30 am - 5:30 pm PST. We are
closed Friday - Sunday. There are endless possibilities that can cause a system to not operate
properly, other than equipment defect. It is the responsibility of the owner to either troubleshoot the
system or hire a qualified professional to do so.
Non-Warranty Repair: If failure is found to not be covered under the terms of this warranty, customer
will be presented with price to repair / replace. If repair / replacement is declined, equipment will be
returned to customer as stated under #4, Return to Customer, or will be disposed of upon request.
Loaner Equipment: Balmar does not provide equipment for loan to be used while failed equipment
is undergoing analysis. If replacement equipment is required prior to warranty analysis, new
equipment can be purchased. Used equipment may be offered for sale, subject to availability.
LIMITED PRODUCT WARRANTY
BALMAR warrants to the original consumer/purchaser the product is free from any defects in material or workmanship for a period of
one year from the date of purchase. This warranty DOES NOT apply to defects or physical damage resulting from abuse, neglect,
accident, improper installation, wiring, or repair, alteration, modification, or unreasonable use of the products resulting in breakdown,
cracked or broken cases, parts damaged by fire, water, freezing, collision, theft, explosion, rust, corrosion, overheating or items
damaged in shipment in route for repair. BALMAR assumes no responsibility for consequential damage or loss or expense arising from
these products or any labor required for service or repair. Alternators are not covered when used with manual regulation devices.
Following are requirements for determining warranty coverage:
1. Proof of Purchase: All Balmar equipment is production dated. This date is not adequate for warranty consideration, as new
product can age significantly prior to end user purchase, installation, and placement in service. Proof of purchase is
required for accurate calendar consideration.
2. Analysis of Failure: All equipment will be factory analyzed to determine warranty status prior to replacement or repair.
Contact Balmar for return authorization (RA) number. Balmar can not be held responsible for any product sent without
proper identification, return address, and RA number clearly marked on the package. Ship equipment prepaid to the
location specified by Balmar. This warranty is not extended to costs of troubleshooting, including time, labor, or
communication costs incurred either with Balmar or other marine specialists.
3. Determination of Warranty: If the equipment is found, upon analysis, to have failed under the terms of this warranty, it will
be repaired or replaced. Balmar reserves the right to determine whether to repair or replace components. Allow 30 days
A.R.E. (after receipt of equipment - expedited service is available upon request whenever possible). This warranty is in lieu
of all implied or verbal warranties as to the merchant ability or fitness for a particular application. No person is authorized
to repair, modify or assume additional obligations for warranty without the written authorization of a Balmar corporate
officer.
4. Return to Customer: Once analyzed, equipment will be returned by surface freight to continental US destinations.
International and offshore 'ship to' addresses, as well as 'rush' and expedited shipment requests, will require credit card for
payment of freight charges.
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS. NO PERSON, AGENT, DEALER IS AUTHORIZED TO GIVE ANY WARRANTY OR REPRESENTATION ON BEHALF OF BALMAR UNLESS
MADE IN WRITING BY AN OFFICER OF BALMAR.
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