Instructions / Assembly
customerservice@puraflame.com  call: 844-377-5786  
15
Electrical and Moving Parts: 
 
The fan motors are lubricated at the factory and will not require lubrication. 
 
Electrical components are integrated in the fireplace and are not serviceable by the 
consumer. 
Storage: 
 
Store heater in a clean dry place when not in use. 
Replacement parts: 
 
Use only replacement parts supplied by the manufacturer. Use of any other parts, 
or modifying the fireplace in any way, will void all warranties. 
 
No internal parts are replaceable or serviceable. 
7. LIMITED WARRANTY
This  warrants  to  the  original  purchaser  that  this  product  is  free  from  defects  in 
material and workmanship as of the date of purchase and that it will, under normal 
use and proper care, remain so for one year from the date of purchase. Missing or 
initially  defective  parts  will  be  replaced  free  of  charge  during  the  period  of  this 
limited warranty. If parts are unavailable, comparable replacement of refund will be 
given.  The  original  dated  sales  receipt  is  required  for  all  warranty  claims.  This 
warranty  does  not  cover  damage  which  has  occurred  during  transport  from  the 
point of purchase to the consumer’s home. This warranty does not cover glass, light 
bulbs,  batteries,  transportation,  labor,  or  other  issues  not  associated  with  the 
manufacture of the product. 
This product is for residential use only.  Any and all commercial use of this product 
voids all warranties, and frees the manufacturer from all liability. 
Read  and  understand  all  assembly  and  operating  instructions,  and  all  safety 
information and warnings, before use. The following will void this warranty: Damage 
caused  from  tampering  with,  modifying,  or  altering  the  fireplace  insert  in  any 
manner;  Damage  due  to  incorrect  assembly,  improper  care,  misuse,  or  abuse; 
Damage  from  being  used  with  the  wrong  power  source;  Water  damage;  Damage 
caused from this insert being used outdoors; Damage caused from this insert being 
used  for  excessive  periods  of  time;  Damage  caused  by  the  insert  being  used  in  a 
commercial application; Damage from use as a primary heat source; Other misuse or 
abuse not specifically listed herein. 
This  product  is  not  intended  to  be  used  as  a  primary  heat  source.  It  is  for 
supplemental heating purposes only. 










