Use and Care Manual

Question: “How should I clean my Bench?”
Answer: YOU SHOULD CLEAN THIS EQUIPMENT WITH A SOLUTION OF WARM WATER AND
NON-CORROSIVE AND/OR NON-ABRASIVE SOAP. DAMPEN A RAG WITH THIS SOLUTION AND
WIPE COMPLETELY DRY BEFORE USING.
Question: “Is there any maintenance I need to do for my Bench?”
Answer: BEFORE EACH USE, YOU SHOULD ALWAYS DOUBLE CHECK TO MAKE SURE ALL
YOUR BOLTS ARE TIGHT AND SECURE, THE ADJUSTABLE COMPONENTS AND CUSHIONS
ARE SECURELY ATTACHED AND/OR LOCKED, AND THERE IS NO DAMAGE TO THE FRAME OR
ITS PARTS. IF ANY OF THE CONDITIONS ARE FOUND, TIGHTEN BOLTS AND/OR SECURE ANY
ADJUSTABLE COMPONENTS. IF THERE IS ANY DAMAGE, OR IF THE ADJUSTABLE
COMPONENTS DO NOT STAY SECURED, CEASE USE OF THE UNIT IMMEDIATELY, SECURE IT
FROM FURTHER USE AND CONTACT CUSTOMER SERVICE AT: [e-mail]
OR BY CALLING 866-498-5269 (9AM-5PM M-F)
Question: “Something was missing from the packaging,” “I need to purchase a replacement part”
or “I discovered a damaged piece. What should I do?”
Answer: CONTACT CUSTOMER SERVICE AT: [e-mail] or by calling
866-498-5269. YOU MUST HAVE YOUR PROOF OF PURCHASE AND/OR ORDER
CONFIRMATION AVAILABLE TO BE CONSIDERED FOR WARRANTY REPLACEMENT. YOU
MUST REPORT MISSING PIECES WITHIN 30 DAYS FROM DATE OF PURCHASE. PLEASE BE
AWARE THAT UNDER OUR LIMITED WARRANTY, FOR SOME PARTS WE REQUIRE A PICTURE
OF THE DAMAGED ITEM AND/OR RETURN OF THE DAMAGED ITEM(S) TO OUR QUALITY
CONTROL OFFICE FOR REVIEW.
NOTE THAT WEIGHT BARS, WEIGHTS, DUMBBELLS, ETC. ARE NOT INCLUDED WITH THIS
BENCH. THESE MUST BE PURCHASED SEPARATELY.
CUSTOMER SERVICE:
[e-mail]
1-866-498-5269 (9AM-5PM, M-F)
FREQUENTLY ASKED QUESTIONS