Installation Guide

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Faucet Leaks or Drips
Possible Causes and Solution for water leaks from faucet spout: Adjust faucet by turning the tee bar
located under the handle to provide a small amount of free play in the handle when it’s shut off. Should
this not work, repair or replace the faucet.
Leaks from beneath the handle: Repair or replace the faucet.
What is an ASOV and what does it do?
ASOV is automatic shut-off valve. This valve allows your system to turn off the water supply, using
pressure from the pure water side of the system. It will turn off the water supply to the unit, whenever
there is sufficient pressure from the pure water side of your system. ASOV is a must. It saves water,
extends filter life, and improves the performance of your unit. As the storage tank fills the pressure
inside increases, when the pressure equals to 1/2 - 2/3 of your feed water pressure, the water to the
system is shut off. No waste water will be produced. Since you subtract the storage pressure from the
operating pressure, the storage pressure needs be limited.
Cloudy ice cubes or milky colored water
Bad membrane. Use TDS Meter to check membrane. Replace membrane and sanitize the system when
rejection rate is below 75%.
High oxygen content in source water.
Tiny frozen bubbles. System is still new. This is normal and should clear up in two weeks.
After installation, the water out of the RO faucet is only a trickle. Is this normal?
Reverse osmosis is a very slow process. Water flow is only a continuous drip when bypassing the tank.
With the pre-pressurized tank, the water out of the faucet will be about 7-10 PSI (same as tank
pressure), which creates a pretty strong flow. It takes about 2-3 hours to get the tank filled up, then the
system will shut off automatically and the drain stops running.
Sudden drop in RO water production: There are a few potential factors causing the
problem:
● Feed water valve is plugged or closed.
Sediment/Carbon prefilter or Carbon Post
Filter is clogged.
● Low incoming water pressure.
● Reverse Osmosis Membrane is fouled.
● Air pressure in holding tank is incorrect.
● Air Bladder in Holding Tank is ruptured.
● Holding Tank valve is closed.
● No water to drain. Drain Flow Restrictor
is clogged.
● Check Valve on RO Membrane Housing
is stuck.
● The Automatic Shut-Off Valve is
Malfunctioning.
Warranty
This Limited Warranty extends to the original purchaser of the system only. This warranty covers all
Manufacturer-supplied items only that prove to be defective in material, workmanship, or factory
preparation. This warranty covers parts only; all labor is excluded from this warranty, including, but