Technical information

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Return Procedure
Before returning the product directly to PV Powered, you must rst
obtain a Return Materials Authorization Number (RMA) from PV
Powered. When you contact a PV Powered representative, please have the
following information ready:
1. The serial number of the product
2. The reason for the return
3. A copy of your dated proof of purchase
When you return the product to PV Powered, PV Powered advises that
you use the original packaging or its equivalent, and that you fully insure
the shipped product. PV Powered is not responsible for damage to the
product due to improper packaging.
On the packaging, please include the following:
1. Clearly mark the Return Materials Authorization Number (supplied
by PV Powered) on the outside of the box.
2. A return address where the product can be shipped.
3. A telephone number where you can be reached during business hours.
4. A brief description of the problem.
Ship the product prepaid to the address provided by your PV Powered
representative.
Information about Your System
Note the following information for your records, and retain your dated
proof of purchase:
Serial Number ______________________________________________
Purchased From _____________________________________________
Date of Purchase ____________________________________________
RETURN
PROCEDURE