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SN0054628-00 A Page i

Simplify

SANbox 8200 Series

Storage Services Platform

Installation and Configuration Guide

for StoreAge SVM

Summary of content (118 pages)

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Q Simplify SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM SN0054628-00 A Page i
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice.
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Table of Contents Section 1 Introduction 1.1 1.2 1.3 1.4 1.5 1.6 1.6.1 1.6.2 1.6.3 1.7 1.7.1 1.7.2 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Readme File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Q 3.4 3.4.1 3.4.2 3.4.3 3.5 Connecting to the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting StoreAge SVM Appliances to the SAN . . . . . . . . . . . . . . . Connecting SANbox SSPs to the SAN . . . . . . . . . . . . . . . . . . . . . . . . Connecting Hosts to the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing your Configuration . . .
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Section 7 Troubleshooting 7.1 7.2 Before Looking at the Problem Statements . . . . . . . . . . . . . . . . . . . . . . . Problem Statements and Troubleshooting Procedures . . . . . . . . . . . . . . Appendix A Specifications A.1 A.2 A.3 A.4 A.5 A.6 A.7 A.8 A.9 A.10 Performance Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media . . . . . . . . . . . . . . . . .
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SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Q Figures Figure 2-1 2-2 2-3 2-4 3-1 3-2 3-3 3-4 3-5 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 5-1 5-2 5-3 5-4 6-1 B-1 B-2 B-3 Page SANbox SSP/StoreAge Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single (Zoned) Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dual Fabric Configuration . . . . . . . . . . . . . . . . .
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Tables Table 2-1 3-1 4-1 5-1 5-2 B-1 B-2 Page High-Availability Solution Protection Against Network Failures. . . . . . . . . . . . . . . . . Roadmap of Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SANbox SSP Management GUI Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Q Notes Page viii SN0054628-00 A
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Section 1 Introduction This installation and configuration guide explains the initial hardware installation and basic configuration procedures for the SANbox® 8200 Series Storage Services Platform (SSP). It contains procedures for installing the system, configuring the different components of the system, and completing basic storage operations.
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Q 1 – Introduction Audience This section is organized as follows: ■ Audience ■ Readme File ■ Related Documentation ■ New in this Release ■ Style Conventions ■ Regulatory and Safety Notices ■ Warranty and Technical Support 1.1 Audience To use this guide, you should be familiar not only with basic networking installation tasks but also with standard storage networking configuration, management, and troubleshooting procedures.
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Q 1 – Introduction Regulatory and Safety Notices ■ StoreAge documents: ❑ MultiCopy User Manual ❑ MultiMirror User manual ❑ MultiView User Manual ❑ SVM Install Guide ❑ SVM User Manual 1.4 New in this Release This is the initial release of this document. 1.5 Style Conventions CAUTION! WARNING!! A Caution notice indicates the presence of a hazard that has the potential of causing damage to the equipment or loss of data.
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1 – Introduction Regulatory and Safety Notices Q This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet Appareil numérique de la classe A respecte toutes les exigences du réglement sur le matériel brouilleur du Canada. The above statement applies to products marketed in Canada. 1.6.2 Class I Laser Safety Information – Certification and Classification Information The SANbox SSP contains a laser product called an optical SFP transceiver.
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Q 1 – Introduction Regulatory and Safety Notices EN 60825-1:1994+A11 EMC: FCC Rules Part 15, Subpart B,2001.Class A (US) ICES-003:1997. Class A ANSI C63.
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Q 1 – Introduction Warranty and Technical Support WARNING!! To prevent personal injury or damage to the SANbox SSP, never attempt to lift or tilt the system using component mounts or device levers; these types of handles are not designed to support additional weight beyond specification. Move the SANbox SSP by lifting the entire unit with both hands. 1.7 Warranty and Technical Support 1.7.
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Q 1 – Introduction Warranty and Technical Support 1.7.2.2 Availability QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays. 1.7.2.3 Training QLogic offers certification training for the technical professional for SANblade® HBAs, SANbox switches, and SANbox SSPs. From the training link at www.qlogic.com, you may choose Electronic-Based Training or schedule an intensive "hands-on" Certification course.
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1 – Introduction Warranty and Technical Support Q Notes 1-8 SN0054628-00 A
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Section 2 General Description This section provides physical and functional overviews of the SANbox Storage Services Platform (SSP) Management GUI, the StoreAge Storage Virtualization Manager (SVM) solution, and related hardware. This section covers the following topics: ■ SANbox SSP and StoreAge Solution Overview ■ SANbox SSP Overview ■ Supported Network Configurations ■ Port Connections 2.
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2 – General Description SANbox SSP and StoreAge Solution Overview Q Figure 2-1 shows a StoreAge-enabled SAN with dual SANbox SSPs. The SANbox SSP provides drop-in deployment of StoreAge capability into the SAN. Figure 2-1.
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Q 2 – General Description SANbox SSP Overview 2.2 SANbox SSP Overview The SANbox 8200/8202 SSP represents a new category of storage virtualization devices that centralizes the management and delivery of storage and related services, without creating performance bottlenecks in the storage network. Storage services such as virtualization and volume management, snapshots, replication, backup, and mirroring can be deployed and provisioned from the SANbox SSP.
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2 – General Description Supported Network Configurations Q 2.3 Supported Network Configurations The SANbox SSP supports both single-fabric and multiple-fabric configurations. This section shows three examples of supported configurations. 2.3.1 Small SAN Deployment Configuration with Zoning In the following example of a typical small SAN deployment (Figure 2-2), a single Fibre Channel switch is used to connect all storage and initiators.
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Q 2 – General Description Supported Network Configurations 2.3.2 Small SAN Configuration with Front/Back-Side SANs In a small SAN deployment with multiple switches, the SANbox SSP is used to physically partition the front-side and back-side SANs. The storage and the StoreAge SVM must be placed on the back-side of the SAN, and the initiators are physically placed on the front-side of the SAN. See Figure 2-2. Figure 2-3.
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2 – General Description Supported Network Configurations Q 2.3.3 High-Availability Configuration High availability describes a system that is operational a high percentage of the time. Through dual redundancy, a system can maintain high availability in the presence of any single component failure. Use of redundant components, multipathing, and failover help protect against failures and ensure high availability.
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Q 2 – General Description Supported Network Configurations Figure 2-4.
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Q 2 – General Description Supported Network Configurations 2.3.3.1 How the Solution Protects Against Failures The following tables provides a list of common failure points in a network and the corresponding protection that this high-availability solution provides. Table 2-1.
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Q 2 – General Description Port Connections For more information about setting up your high-availability system, see "Setting up a High-Availability Configuration" on page 5-1. In addition, see the SANbox SSP solution guide for your application environment for detailed information about configuring SANbox SSPs for specific high-availability configurations. 2.4 Port Connections 2.4.
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2 – General Description Port Connections Q Notes 2-10 SN0054628-00 A
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Section 3 Getting Started with SANbox SSP This section describes the tasks you must perform before you begin to install, configure, and operate the SANbox SSP. The tasks should be performed in the order presented in this section. This section covers the following tasks: ■ Task Roadmap ■ Checking Package Contents ■ Setting Up SANbox SSP ■ Managing your Configuration 3.1 Task Roadmap Table 3-1 presents the roadmap for setup tasks. Table 3-1. Roadmap of Setup Tasks For This Setup Step: 1.
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Q 3 – Getting Started with SANbox SSP Checking Package Contents Table 3-1. Roadmap of Setup Tasks (Continued) For This Setup Step: 5. In Section 4 SANbox SSP Management GUI Reference get tips about zoning your SAN and configuring storage, and use the SVM GUI to manage your configuration. 6. Review the troubleshooting information as needed. See: "SAN Zoning" on page 5-3 "Configuring Storage" on page 5-6. ■ "To create storage pools:" on page 5-8.
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Q 3 – Getting Started with SANbox SSP Setting Up SANbox SSP ■ Mounting instructions included with kit, if ordered ■ Warranty card NOTE: All rack mount kits, including slide, direct, and shelf mount kits for the SANbox SSP are ordered separately. 3.3 Setting Up SANbox SSP The SANbox SSP has two serviceable panels: port side and fan side. Port Side: includes the primary ports. See Figure 3-1.
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Q 3 – Getting Started with SANbox SSP Setting Up SANbox SSP Fan Side: includes the fans and power supplies. See Figure 3-2. 1 2 3 2 4 5 1 2 3 1 7 6 1 Power Supply 2 2 Locking Knob 3 Fan Assembly 2 4 Power Supply 1 5 Locking Knob 6 Fan Assembly 3 7 Fan Assembly 1 NOTE: For SANbox 8200-08 SSP, Power Supply 1, Fan 1, Fan 2, and Fan 3 are covered. Power Supply 2 is removed. Figure 3-2. SANbox 8200/8202 SSP – Fan Side 3.3.
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Q 3 – Getting Started with SANbox SSP Setting Up SANbox SSP To mount SANbox SSP in a rack: NOTE: ■ See manufacturer’s instructions included with the slide mount kit, the rack mount kit, and the brackets. ■ Shelf mounting is independent of rack depth. There are two types of rack mount kits available: the slide kit accommodates rack depths from 20 inches to 30 inches. The direct rack mount kit requires a rack depth of 21.5 inches. NOTE: Air flows from the fan side to the port side in the SANbox SSP.
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3 – Getting Started with SANbox SSP Setting Up SANbox SSP Q 3. Lock the supply in place by rotating the knob clockwise until it stops. 4. Once the power supply has been properly inserted, connect a power cable from an electrical outlet to the power connector on the port side. The corresponding power supply LED should be illuminated indicating that the power supply and power cable have been properly installed. 5.
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Q 3 – Getting Started with SANbox SSP Setting Up SANbox SSP 3.3.2 Accessing SANbox SSP for the First Time The SANbox SSP supports accessing the command line interface (CLI) through the serial console port. Once you have access to the CLI through the local console, you can modify the Ethernet settings to enable remote access to SANbox SSP through the SANbox SSP Management GUI or the CLI.
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3 – Getting Started with SANbox SSP Setting Up SANbox SSP Q To modify Ethernet settings for remote access: 1. Type modify eth to configure the IP address for the management port (labeled on the port side of SANbox SSP), and enter your IP address, subnet mask, and gateway parameters. NOTE: Use the management port, labeled ,to connect your SANbox SSP to your LAN for management access.
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Q 3 – Getting Started with SANbox SSP Connecting to the SAN 3.4 Connecting to the SAN This section provides instructions for connecting StoreAge SVM appliances, SANbox SSPs, and hosts to the storage area network. 3.4.1 Connecting StoreAge SVM Appliances to the SAN When setting up a high-availability configuration, you must make sure that each SVM appliance: ■ ■ Is connected through the back-side fabric to both SANbox SSPs. Can access all storage ports.
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Q 3 – Getting Started with SANbox SSP Connecting to the SAN 3.4.2 Connecting SANbox SSPs to the SAN For high-availability configurations, you must make sure that each SANbox SSP: ■ Can access all storage ports. ■ Is connected to both SVM appliances through the back-side fabric. To connect SANbox SSPs to the SAN: 1. Using a standard multi-mode (62.5/125um) optical cable, connect ports 1 and 2 of both SANbox SSPs to the switch labeled FC Switch A in the configuration diagram, shown in Figure 2-4.
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Q 3 – Getting Started with SANbox SSP Managing your Configuration 3.4.3 Connecting Hosts to the SAN When setting up a high-availability configuration, you must make sure that each host: ■ Includes installed and supported high-availability or multi-pathing software. ■ Is connected to both SANbox SSPs in the high-availability solution, and not connected to any other SANbox SSPs. To connect hosts to the SAN: 1.
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3 – Getting Started with SANbox SSP Managing your Configuration Q Notes 3-12 SN0054628-00 A
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Section 3 SANbox SSP Management GUI Reference This section provides a reference for each screen and panel in the SANbox SSP Management GUI. Use the SANbox SSP Management GUI to manage the SANbox SSP chassis. The SANbox SSP Management GUI provides the same functions as the command line interface. This section covers the following topics: ■ Managing SANbox SSP ■ Navigating the SANbox SSP Management GUI 3.
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3 – SANbox SSP Management GUI Reference Managing SANbox SSP Q 3.1.1 Using the SANbox SSP Management GUI The SANbox SSP Management GUI is supported on Microsoft Windows platforms running Internet Explorer version 5 or greater. To run the SANbox SSP Management GUI, Java WebStart must be installed on your management station. Java WebStart is an application that allows you to download and run a full-featured Java application, such as the SANbox SSP Management GUI, directly from a web page.
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Q 3 – SANbox SSP Management GUI Reference Managing SANbox SSP 4. In the Installation Directory dialog box, enter the path for the directory to install the Sun Java WebStart application. 5. The Installation Directory dialog box displays. Click Next and then Finish to complete the installation. To download the SANbox SSP Management GUI from a web browser: NOTE: At least 100MB of free disk space must be available on your host system’s hard drive for the SANbox SSP Management GUI and WebStart software.
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3 – SANbox SSP Management GUI Reference Managing SANbox SSP Q 2. Click Web Console to start loading the SANbox SSP Management GUI application. The following screen displays. Figure 3-2. SANbox SSP Management GUI Application Installation Screen WebStart downloads the SANbox SSP Management GUI from the web server and installs it on your host system. 3.
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Q 3 – SANbox SSP Management GUI Reference Managing SANbox SSP 2. After typing the username and password, click Logon. 3. QLogic recommends that you change the password if you did not already do so during setup: ■ If you are using the SANbox SSP Management GUI, change the password on the Telnet screen. See "Telnet" on page 4-12 for more information. ■ If you are using the CLI, run the Modify User command to change the password. See "Modify User Command" on page B-16. 3.1.
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI 3.2 Navigating the SANbox SSP Management GUI The top-level navigation point for the SANbox SSP Management GUI is the Chassis panel on the System tab. The Chassis panel provides property information for the SANbox SSP. Figure 3-4. SANbox SSP Management GUI Screen Using the SANbox SSP Management GUI, you can access these functions. Table 3-1.
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI 3.2.1 System System allows you to manage and configure port settings on the SANbox SSP. To manage external port behavior: 1. Click System on the left pane window. 2. Navigate within the lower window to the Ports folder. 3. Click the specific port to manage. The Port Information screen displays (see Figure 3-5). Figure 3-5.
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3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI Q In addition, the following settings can be changed on the System screen: NOTE: For all the Force Fabric, Initiator, Target, and Speed settings, you must click Apply before the settings are saved. The Initiator, Target, and Max Frame Size settings take effect only after rebooting the SANbox SSP. Force Fabric: selecting this box forces this port to operate in Fabric Mode Only (no loop support).
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI Ethernet Panel (System) The Ethernet panel in the System area shows Ethernet configuration information for the SANbox SSP. To view the Ethernet panel, click the top-level icon in the tree hierarchy on the left side. Figure 3-6 displays the System Ethernet panel. Figure 3-6. System Ethernet Panel An amber LED indicates that the corresponding component is missing, has failed, or will likely fail soon.
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3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI Q Sensors Panel (System) The Sensors panel in the System area shows diagnostic information for temperatures, fans, power supplies, and voltages for the power supplies on the SANbox SSP. To the view the Sensors panel, click Sensors in the tree hierarchy on the left. Figure 3-6 displays the System Sensors panel. Figure 3-7.
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI 3.2.2 Diagnostics The Diagnostics screen provides statistics for various aspects of the system. To use the Diagnostics panel: 1. Select an object type: ■ Port ■ Virtual Volume 2. Select a value for the object, such as port number if the object is port. 3. Select a variable to graph. For example, utilization, errors, and transmit frames are among the variables that you can graph for a port on the Diagnostics screen.
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI 3.2.3 Telnet The Telnet screen enables you to initiate a telnet session from the SANbox SSP Management GUI. To begin a t elnet session from the SANbox SSP Management GUI: 1. Click Telnet in the left-most pane. 2. Enter the correct administrative login and password. The following Telnet screen displays (see Figure 3-9): Figure 3-9.
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Q 3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI 3.2.4 Log The Log panel shows a list of system events (see Figure 3-10) Figure 3-10.
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3 – SANbox SSP Management GUI Reference Navigating the SANbox SSP Management GUI Q Notes 3-14 SN0054628-00 A
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Section 4 Using the SANbox SSP This section provides procedures for using the SANbox SSP, including SAN zoning, configuring storage, creating virtual disks, interpreting LEDs, and shutting down. This section describes the following procedures: ■ Setting up a High-Availability Configuration ■ SAN Zoning ■ Directly Connecting Devices to SANbox SSP ■ Configuring Storage ■ Using the SVM GUI to Manage Virtual Storage ■ Shutting Down SANbox SSP 4.
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Q 4 – Using the SANbox SSP Setting up a High-Availability Configuration Table 4-1. Required Configuration for the Components of a High-Availability System (Continued) Component Typea Minimum Required Storage array At least 1 device Fibre Channel switches or Director-class switch 2 or more 1 Required Configuration per Component Supported RAID device with two or more independent controllers. ■ All ports are accessible from both SVM appliances.
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Q 4 – Using the SANbox SSP SAN Zoning 4.2 SAN Zoning NOTE: If you configure your SAN zoning using Fibre Channel World Wide Port Names (WWPNs), note that SANbox SSP WWPNs begin with the hexadecimal digits 5009066. StoreAge SVM appliance WWPNs begin with 2000111. Zoning is a SAN management technique for making the most efficient use of storage devices in the SAN. This section provides two examples of zoning. In Figure 4-1, a single Fibre Channel switch is used to connect all storage and initiators.
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Q 4 – Using the SANbox SSP SAN Zoning Note the following about Figure 4-1: ■ Zone A (pink-shaded area): initiators. All initiators and SANbox 8200-08 SSP front-side ports (ports 1-4) are zoned together. ■ Zone B (orange-shaded area): storage. All storage ports, the StoreAge SVM appliance, and SANbox 8200-08 SSP back-side ports (ports 5-8) are zoned together. ■ The figure shows a configuration that does not use high-availability features.
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Q 4 – Using the SANbox SSP Directly Connecting Devices to SANbox SSP Note the following about Figure 4-2: Primary Fabric (FC Switch A) Zone front_A: Primary Initiators (yellow zone) Secondary Fabric (FC Switch B) Zone front_B: Secondary Initiators (pink zone) All primary HBA ports for each host All secondary HBA ports for each host SANbox SSP 1, Ports 1-4 SANbox SSP 2, Ports 1-4 Zone back_A: Primary Storage (green zone) Zone back_B: Secondary Storage (orange zone) All Primary storage ports All Se
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4 – Using the SANbox SSP Configuring Storage Q Figure 4-3 shows initiators connected directly to a SANbox 8202-16 SSP: Figure 4-3. Connecting Initiators Directly to SANbox SSP 4.4 Configuring Storage This section provides guidelines for proper zoning, storage access, and maximum frame size when configuring storage for use with SANbox SSP. 4.4.1 Zoning See "SAN Zoning" on page 5-3 for zoning examples using the SANbox SSP.
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Q 4 – Using the SANbox SSP Configuring Storage 4.4.3 Maximum Frame Size The default maximum frame size for the SANbox SSP is 1024 bytes. The maximum frame size must be set to the smallest maximum frame size of any device on the SAN. If no device on the SAN is less than 2048 bytes, set the maximum frame size to 2048 bytes for a potential performance advantage. See "Modify Ports Command" on page B-15 for more information about setting the maximum frame size.
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Q 4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage See Figure 4-4 for a visual representation of the StoreAge-specific restriction affects RAID devices. Valid LUN Configuration Controller A, Port 1 Controller B, Port 2 LUN 1 - Logical Unit 1 LUN 2 - Logical Unit 2 LUN 3 - Logical Unit 3 LUN 1 - Logical Unit 1 LUN 2 - Logical Unit 2 LUN 3 - Logical Unit 4 Logical Unit 1 Incompatible with StoreAge SVM Logical Unit 2 Logical Unit 3 Logical Unit 4 Figure 4-4.
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Q 4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage To create a user defined host (UDH) and set the SCSI personality: 1. Open the SVM GUI, and open Volume Manager in tree view. 2. Click Host, then select Create UDH. 3. Type the name of the host, select the operating system type, and then select the HBAs to be included in this UDH. NOTE: A UDH, which is a group of HBAs, enables you to easily control the virtual volumes exposed to multiple HBAs installed in a single server. 4.
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Q 4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage 4. Assign permissions: R/W for read and write or Off (read only is not supported), and then click Continue. 5. The new volume displays in the volume list. 6. Perform a hardware rescan on the system. Depending on the system, you may also need to reboot the initiator to discover the new volume. 4.5.
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Q 4 – Using the SANbox SSP Shutting Down SANbox SSP To fail back back-side traffic (to resume using primary paths ): 1. Open the SVM GUI, and open Physical Devices in the tree view. 2. Click Manage, and then click the Manage button on the far right side of the device that you want to failback. 3. Click Fail Back. 4.6 Shutting Down SANbox SSP This section provides the steps for restarting or shutting down the SANbox SSP. To restart SANbox SSP from the CLI: 1. Issue the Reboot command from the CLI. 2.
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4 – Using the SANbox SSP Shutting Down SANbox SSP Q Notes 4-12 SN0054628-00 A
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Section 5 Maintaining the SANbox SSP This section provides information about maintaining the SANbox SSP. Maintenance tasks include updating the SANbox SSP system software, applying software patches, interpreting LED patterns, and replacing hardware. The software may require periodic updates to reflect current software releases and ensure optimum product performance and functionality.
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Q 5 – Maintaining the SANbox SSP Boot Sets 5.2 Boot Sets SANbox SSP allows you to install two system images on the platform at once, and to choose which system image loads when the system boots. The two locations where system images can be installed are called boot sets. A valid boot set is one that has been successfully installed with a system image. An invalid boot set is either empty or contains an image that cannot be used by SANbox SSP.
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Q 5 – Maintaining the SANbox SSP Maintenance Mode 3. Use the arrow keys to select a boot set, and then press the Enter key to boot using the selection. The selected boot set becomes the default boot set when the system is next restarted. NOTE: Boot set items marked DIAG are for use by QLogic field service personnel; they should not be selected under normal operating conditions. 5.3 Maintenance Mode Maintenance Mode provides menu options for installing and upgrading your SANbox SSP software.
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Q 5 – Maintaining the SANbox SSP Updating SANbox SSP System Software 5.4 Updating SANbox SSP System Software This section provides procedures for the following: ■ Installing a new system software image ■ Applying a system software patch ■ Installing a new Maintenance Mode image To install a new system software image on SANbox SSP: 1. Load the current system image file onto a server that is accessible via SCP from the SANbox SSP to be updated.
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Q 5 – Maintaining the SANbox SSP Interpreting the LED Patterns 5. Choose option i to install the following (or the desired boot set): t3-patch_1.1.0-15c on bootset 1 6. Choose option r to reboot. To install a new Maintenance Mode image on SANbox SSP: The release notes for a given SANbox SSP software release indicate whether an update to Maintenance Mode is necessary. See the release notes for instructions on installing the Maintenance Mode image. 5.
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5 – Maintaining the SANbox SSP Replacing Hardware Components Q 5.5.1 POST and the LEDs Power-On Self Test (POST) is a diagnostic testing sequence that the SANbox SSP runs while powering on. If all the hardware is detected and found to be operating properly, SANbox SSP begins to boot. While the software is loading, all the port LEDs turn amber and then turn off. POST has successfully completed when all LED activity has stopped; this takes approximately 1-2 minutes.
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Q 5 – Maintaining the SANbox SSP Replacing Hardware Components 5.6.1 About the Transceivers NOTE: ■ If the port is not being used, leave the rubber dust cover plugged into the transceiver. ■ Always use the bail latch to remove and insert the transceiver; do not pull on the transceiver body. ■ Always put the bail latch into the up position before inserting the Fibre Channel cable. SANbox SSP comes with a full set of transceivers already installed, one in each port.
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5 – Maintaining the SANbox SSP Replacing Hardware Components Q Notes 5-8 SN0054628-00 A
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Section 6 Troubleshooting This section provides resolutions for issues that you may experience during system start-up and configuration of the SANbox SSP. NOTE: The recommended actions in this section assume that you are troubleshooting components of the SANbox SSP, and that the platform is in the original factory configuration. If you have removed or replaced components or changed any default settings or driver firmware, the recommendations in this section may not apply.
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6 – Troubleshooting Problem Statements and Troubleshooting Procedures Q 6.2 Problem Statements and Troubleshooting Procedures This section discusses the troubleshooting procedures for each problem statement. BACK-END STORAGE NOT FOUND (LOOP/FABRIC) Check that: ■ SANbox SSP is correctly connected to the fabric. ■ Storage device is correctly connected to the fabric. ■ Zoning of storage-side fabric is correct. See "SAN Zoning" on page 5-3 for zoning tips.
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Q 6 – Troubleshooting Problem Statements and Troubleshooting Procedures ■ Different logical units have different LUN identifiers. When accessing storage through the SVM GUI, it is important that the administrator not assign the same LUN ID to different logical units on the same RAID device, even if those logical units are visible on different ports. Each logical unit on a given RAID device must have a unique LUN ID.
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6 – Troubleshooting Problem Statements and Troubleshooting Procedures Q INITIATOR NOT FOUND BY SVM Check that: ■ SVM device is correctly connected to the fabric. The switch must show that the SVM port is present. Unplug and then plug in the SANbox SSP front-side connections to the fabric. ■ Initiator is visible to SANbox SSP. If not, try rebooting the SANbox SSP. Run show debug wwpn in the command line interface. If the initiator is visible to the SANbox SSP, it displays in the output of this command.
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Appendix A Specifications This appendix contains the specifications for the SANbox 5602 Fibre Channel switch. Refer to Section 2 General Description for the location of all connections, switches, controls, and components. A.1 Performance Characteristics Processors ■ SANbox 8202-16 ....................... Dual Intel Pentium Xeon ■ SANbox 8202-08/8200-08 ......... Single Intel Pentium Xeon Memory ■ SANbox 8202-16 ....................... 2 GB ■ SANbox 8202-08/8200-08 ......... 1 GB Ports ■ SANbox 8202-16 ...
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Q A – Specifications Storage Management A.3 Storage Management Maximum physical back-end storage............................................ 131,072 TB Maximum virtual LUN size.............. 2 TB Maximum number of virtual LUNs per port (assigned to initiator)......... 256 Maximum number of virtual LUNs per port (assigned to initiator) ■ SANbox 8202-16 ....................... 4,096 ■ SANbox 8202-08 ....................... 2,048 ■ SANbox 8200-08 ....................... 1,024 Maximum number of initiators: .
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Q A – Specifications Electrical A.6 Device Management Access ............................................ SSH, Telnet, Web Browser, SOAP/XML, SNMP Interfaces Interfaces........................................ ■ ■ 1 10/100 Ethernet RJ-45 for management 1 Serial DB-9 RS232 for configuration A.7 Mechanical Dimensions..................................... 17 in. (W) x 3.5 in. (H) x 21 in. (D) Enclosure........................................ 2U rack mountable Weight ■ SANbox 8202-16 ......................
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Q A – Specifications Regulatory A.10 Regulatory ........................................................
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Appendix B Command Reference Using the SANbox SSP command line interface (CLI), you can configure and manage SANbox SSP with common command sets. This appendix provides a reference for each command in the command line interface for the SANbox SSP. The commands provide the same functions as the SANbox SSP Management GUI. You can access the CLI through either the Local Administrative Console or a telnet session. This appendix provides the steps for accessing the CLI and describes each of the commands.
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Q B – Command Reference Command Line Interface (CLI) Overview Table B-1.
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Q B – Command Reference Command Line Interface (CLI) Overview In addition, you can get a list of legal fields at any point in the command line. For example if you type show user, and then press the Tab key, a list of existing users is returned. The completion feature in the CLI also validates previously typed input.
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Q B – Command Reference Accessing the CLI B.2 Accessing the CLI Once the management port (labeled on the port side of SANbox SSP) has been properly configured with an IP address, a user can telnet to the SANbox SSP using a web browser or standard telnet application. After successful bootup, the management port is available for management purposes.
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Q B – Command Reference Accessing the CLI 2. Click Telnet Console to run a HyperTerminal session. The following screen displays (see Figure B-2): Figure B-2. Telnet Console Login Screen Log in with the default login and password. NOTE: QLogic recommends that you change the default password. If you have not already done so, run the "Modify User Command" (page B-16) to change the password.
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Q B – Command Reference Accessing the CLI The following menu options display (see Figure B-3): Figure B-3. Telnet Console Menu Options 3. Enter commands into the telnet window to begin managing the SANbox SSP with the CLI commands. B.2.1 Users and Groups The SANbox SSP provides two built-in users and two built-in groups: kadmin is a member of the Administrator group, and kmonitor is a member of the Monitor group. The default password for both accounts is kahuna.
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Q B – Command Reference Accessing the CLI Table B-2 summarizes the features of the built-in users and built-in groups. Table B-2.
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B – Command Reference Commands Q B.3 Commands Clear Command Clears the screen of text. Syntax clear Create User Command Creates a new user in the specified group, or views user settings. The groups defined for SANbox SSP are Administrator and Monitor. When new users are added, they get the same permissions as the existing kadmin and kmonitor users. When you issue this command, you must enter an SNMP password greater than eight characters in length, in addition to your normal account password.
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Q See Also B – Command Reference Commands "Create User Command" on page B-8 "Disable User Command" on page B-10 "Enable User Command" on page B-11 "Show User Command" on page B-27 "Show Users Command" on page B-27 Disable Eth Command SANbox SSP includes three Ethernet connections, MGMT, HA1, and HA2. This command disables the specified Ethernet connection so that it cannot send or receive network traffic. This command is used for tightened security purposes.
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Q B – Command Reference Commands See Also "Enable Port Command" on page B-11 "Modify Port Command" on page B-14 "Modify Ports Command" on page B-15 "Show Port Command" on page B-23 "Show Ports Command" on page B-24 Disable snmpv3 Command This command does not turn off Simple Management Protocol. By default, the system runs Simple Network Management Protocol, version 2. Disabling SNMPv3 means that SNMPv2 is running instead of SNMPv3.
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Q See Also B – Command Reference Commands "Disable Eth Command" on page B-9 "Modify Eth Command" on page B-13 "Show Eth Command" on page B-21 "Show Eths Command" on page B-22 Enable Port Command Enables the specified Fibre Channel port number so that it can send and receive Fibre Channel traffic. Syntax enable port [port number] [*] Keywords enable port [port number] An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for SANbox 8202-16 SSP to indicate the Fibre Channel port.
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B – Command Reference Commands Q Notes Only users belonging to the Administrator group can add, delete, and disable/enable users, and the current user cannot be disabled or deleted. See Also "Disable User Command" on page B-10 "Modify User Command" on page B-16 "Show User Command" on page B-27 "Show Users Command" on page B-27 Exit Command Quits this command line interface session, terminates the telnet session, and logs the user out.
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Q B – Command Reference Commands Help Commands Provides a list of the first-level commands available in this command line interface. Syntax help commands See Also "Help Command" on page B-12 Modify Date Command Sets the system date and time. Syntax modify date [MM/DD/YYYY hh:mm:ss] Keywords modify date [MM/DD/YYYY hh:mm:ss] MM/DD/YYYY is the month, day, and year for the system time (year must be 4-digits long). hh:mm:ss is the hours, minutes, and seconds for the system time.
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Q B – Command Reference Commands Notes If you are connected through the management port, modifying the MGMT Ethernet terminates any active network GUI and CLI sessions, requiring relogin. If you are using the CLI on the serial console, the connection is not disrupted.
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Q B – Command Reference Commands maxframesize is not a keyword for this command because all ports must share the same frame size. See Also "Disable Port Command" (page B-9) "Enable Port Command" (page B-11) "Modify Ports Command" (page B-15) "Reset Port Command" (page B-17) "Show Port Command" (page B-23) "Show Ports Command" (page B-24) Modify Ports Command Changes the specified keywords — type, capability, speed — for all SANbox SSP ports.
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B – Command Reference Commands Q speed [port speed] NEGOTIATE, 1G, 2G Notes You must restart the system for port capability, port speed, or frame size changes to take effect.
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Q See Also B – Command Reference Commands "Disable User Command" on page B-10 "Enable User Command" on page B-11 "Modify User Command" on page B-16 "Show User Command" on page B-27 "Show Users Command" on page B-27 Quit Command Exits this command line interface session, terminates the telnet session, and logs the user out. Syntax quit See Also "Exit Command" on page B-12 Reboot Command Restarts the SANbox SSP.
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Q B – Command Reference Commands Restart snmp Command Stops and then restarts the Simple Network Management Protocol process. Syntax restart snmp Set Community Command Changes the name of the community string. The community string for SANbox SSP is public. Syntax set community [community name] Keywords set community [community name] Name to which you want to change the community string.
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Q B – Command Reference Commands serial_num Indicates the serial number for this SANbox SSP. Examples show chassis part_num show chassis MAC_base_address orig_mfg_date show chassis orig_mfg_date serial_num Show Community Command Returns the name of the community string and whether the string is read-only or read-write. The community string for SANbox SSP is public.
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Q B – Command Reference Commands dump Shows cumulative system debug information. fcptstate Provides the state of the SCSI target driver. fcsexch Provides per port FCS exchange allocation diagnostic. fcsluns FCS LUN discovery. Local port database of remote ports with LUNs per remote port. fcsstate Provides a summary table showing how many targets, LUNs, and initiators are discovered by each port. Each port discovers itself. fpsdiag Shows firmware debugging information.
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Q B – Command Reference Commands pscs Provides a list of the PSCs registered by the application. pscstats Provides statistics for each PSC registered by the application, such as total reads and writes issued on the PSC by the SANbox SSP software. top Shows CPU activity by task. wwn Shows the list of World Wide Port Names for SANbox SSP ports. NOTE: Port 0 in the list corresponds with the physical port labeled Port 1. wwnmap Provides local port display of World Wide Name and port capabilities.
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B – Command Reference Commands See Also Q "Disable Eth Command" on page B-9 "Enable Eth Command" on page B-10 "Modify Eth Command" on page B-13 "Show Eths Command" on page B-22 Show Eths Command Returns the configuration — ip address, subnet mask, and gateway — for the three Ethernet connections: MGMT, HA1, and HA2. In addition, this command also provides the MAC base address and the host name for the Ethernet connections.
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Q B – Command Reference Commands Show Fans Command Displays the status, either OK or Error, and the RPM for all 10 fans in the SANbox SSP. Syntax show fans Notes If the fan is a power supply fan (Fan 1 and Fan 3), the RPM is not available. The RPM displays as 0 if the fan is not operational; as 1 if the fan is operational. See Also "Show Fan Command" on page B-22 Show Group Command Returns the list of user names that belong to the specified group name.
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B – Command Reference Commands Keywords Q show port [port number] An integer 1-8 for SANbox 8200-08 SSP/SANbox 8202-08 SSP or 1-16 for SANbox 8202-16 SSP to indicate the Fibre Channel port. show port * * indicates all Fibre Channel ports on the SANbox SSP. Examples Here is the output for port 1 on a demonstration system after running show port 1.
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Q B – Command Reference Commands Speed - Configured: NEGOTIATE Actual: 1G Class - Capabilities: ['THREE'] Max Frame Size (in bytes): 2048 See Also "Disable Port Command" on page B-9 "Enable Port Command" on page B-11 "Modify Port Command" on page B-14 "Modify Ports Command" on page B-15 "Reset Port Command" on page B-17 "Show Port Command" on page B-23 Show ps Command Returns the status (Error or OK) and voltage information for the specified power supply. The SANbox SSP provides two power supplies.
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B – Command Reference Commands Q Show pss Command Returns the status (Error or OK) and voltage information for each of the two power supplies on the SANbox SSP. Syntax show pss Notes When looking at the fan side of the SANbox SSP, power supply 1 is on the right side, and power supply 2 is on the left side. See Also "Show ps Command" on page B-25 Show snmpv3 Command Reports whether Simple Network Management Protocol is enabled or disabled.
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Q B – Command Reference Commands Show Therms Command Returns the status, current temperature in Celsius and Fahrenheit, and the minimum and maximum thresholds for each of the seven thermometers in the SANbox SSP. Syntax show therms See Also "Show Therm Command" on page B-26 Show Timezone Command Shows the time zone configuration settings for this SANbox SSP. Use the Modify Timezone Command (page B-16) to change the settings.
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B – Command Reference Commands See Also Q "Disable User Command" on page B-10 "Enable User Command" on page B-11 "Modify User Command" on page B-16 "Show Groups Command" on page B-23 "Show User Command" on page B-27 Show Voltage Command Returns the nominal and actual voltages for the SANbox SSP. The nominal voltage is the expected voltage when everything is operating correctly. The actual voltage is the current voltage.
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Glossary Active Boot Set The boot set used to supply system software in a running system. Active/Active RAID A storage device that presents volumes on multiple ports, and the volumes are simultaneously active on all ports. See also Active Path, Passive Path, and In Use Path.
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Glossary Failover When an in-use path fails, if another active path is available, it is automatically used. When all active paths have failed, a set of passive paths can be made active and used. See also Active Path, In Use Path, and Passive Path. In an active/passive configuration, the term failover usually refers to failing traffic from the primary paths to the secondary paths, which usually requires that the secondary paths be made active.
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Q SCSI Personality A storage device profile that you assign to a user-defined host in the SVM GUI. For more information, see "To create a user defined host (UDH) and set the SCSI personality:" on page 5-9. Secondary Path For an active/passive device, the set of paths that are passive by default. See also Active/Passive RAID, Passive Path, and Primary Path. SFP Small Form-Factor Pluggable, the removable transceiver form factor used by SANbox SSP.
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Glossary Virtual Disk A SCSI disk device, presented by an SSP to one or more initiators, that maps to one or more physical disks. Also called virtual volume. Virtual Volume StoreAge-specific term for a virtual disk. Q WWPN World Wide Port Name, the globally unique identifier for an individual Fibre Channel port. A WWPN is a 64-bit value, typically represented as a string of 16 hexadecimal digits. WWNN World Wide Node Name, the globally unique identifier for a system containing Fibre Channel ports.
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Index A accessing SANbox SSP for the first time 3-7 accessing the CLI through the serial console port 3-7 configuring terminal settings on the host computer 3-7 modifying Ethernet settings for remote access 3-8 powering up 3-7 audience 1-2 B BACK-END STORAGE NOT FOUND (FABRIC/LOOP) problem statement 7-2 BACK-END STORAGE NOT FOUND BY SVM problem statement 7-2 boot sets 6-2 installing new release on boot set of the SANbox SSP 6-4 selecting the active boot set from the local console 6-2 C CANNOT ACCESS SANbo
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Enable User command B-11 environmental specifications A-3 Ethernet changing port IP address 2-9 port connection 2-9 SANbox SSP Management GUI system panel 4-9 settings for remote access 3-8 Exit command B-12 high-availability features specifications A-2 host connection 3-11 I INITIATOR NOT FOUND (LOOP/FABRIC) problem statement 7-3 INITIATOR NOT FOUND BY SVM problem statement 7-4 introduction 1-1 F faili
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM O overview SANbox SSP 2-3 StoreAge SVM 2-1 P package contents 3-2 password changing B-5 default CLI login and password B-4 default Telnet login and password B-5 performance characteristics specifications A1 port console port connection 2-9 diagnostics using SANbox SSP Management GUI Diagnostics panel 4-11 Ethernet port connections 2-9 Fibre Channel port connections 2-9 LEDs 3-10 power supplies 3-5, 6-6 po
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SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM rack mount 3-5 specifications A-1 transceivers 6-7 SANbox SSP Maintenance Mode image 6-1 SANbox SSP Management GUI 4-1 downloading the GUI 4-3 functions 4-6 initiating a telnet session 4-12 installing Java WebStart 4-2 logging into the GUI 4-4 managing external ports 4-7 operating systems 4-2 password 4-4 screen 4-6 System Ethernet panel 4-9 System Event Log panel 4-13 system functions 4-7 System Sensors pane
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Q SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM T task roadmap of setup tasks 3-1 technical support 1-6 availability 1-7 before contacting 1-6 Telnet accessing CLI 4-5 initiating a session from the SANbox SSP Management GUI 4-12 using the web browser B-4 trace file 1-6 training 1-7 transceivers 6-7 troubleshooting 7-1 before troubleshooting 7-1 problem statements and troubleshooting procedures 7-2 U user defined host (UDH) creation 5-9 using the SANbox
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SANbox 8200 Series Storage Services Platform Installation and Configuration Guide for StoreAge SVM Q Notes Index-6 SN0054628-00 A