User Manual EasyView QN6401X View Anywhere ∙ Share Anytime Streaming Wireless IP Camera 1
About this Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com. Be certain to make the most of your warranty by completing the registration form online.
1. BEFORE YOU BEGIN 2. INTRODUCTION 3. INSTALLING EVIEW APP T A B L E O F C O N T E N T S 4 3.1 Installing eView for Android 3.2 Installing eView for Apple 3.3 Registering and Login Creating an eView Account on a Phone Creating an eView Account on a Tablet About Passwords Login 4. CAMERA SETUP 4.1 Placement WiFi Field of View Micro SD Memory Card 4.2 Connecting the Camera Wireless Connection Method Connecting using the Network Cable 5. EVIEW MOBILE 5.
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
3. INSTALLING EVIEW APP The whole point of getting the EasyView camera is so that you can use it with your Apple or Android mobile device, right? You’ll also be able to use a web browser on a PC or Macintosh computer as well, but for most people, the mobile application will be the way they most often connect with their camera. Using the mobile app is also the fastest way to add cameras to your account. Use of the web browserbased viewer will be covered in Chapter 6.
3.2 INSTALLING EVIEW FOR APPLE Connect to the App Store on your mobile device by clicking on its icon. Once it has opened, click Search. 3.3 REGISTERING AND LOGIN When you launch eView, you will be presented with the Login Screen. Since this is your first use of the application, you will need to register with the service. This is free. Even if you do not own an EasyView camera, but are only sharing the video feed from someone else, you will still need to create an account.
CREATING AN EVIEW ACCOUNT ON A TABLET ABOUT PASSWORDS When eView launches on a tablet, you’ll see the basic interface shown below. No cameras will appear on-screen as you haven’t registered your account or added cameras to it, yet. The usual warnings and guidance about passwords should be kept in mind when using eView. You should not share passwords with other users.
4. CAMERA SETUP Your EasyView camera is designed to be shared over the Internet, allowing you and those you invite - to watch and share video from anywhere in the world with Internet access. To do this, your camera must be connected to your network router, either using the included Ethernet cable, or wirelessly if your router supports it. There are also two options for configuring your camera - using an Ethernet cable, or wirelessly using your phone.
4.2 CONNECTING THE CAMERA You will have a choice about how you wish to configure your camera to connect with your network. If you are using a mobile device with a built-in camera, this setup process can done wirelessly using only the mobile device and the camera. If you will be operating the camera using the network cable, or if you will be setting up the camera using a computer or a mobile device - such as as tablet - without a camera, then you should use an Ethernet cable.
STEP 7. Select your connection option. Choose the third option, QR code scan to proceed with wireless setup. In the future, if you are reconnecting the camera to your network after removing it from your account, you may use the Already Configured option to complete the process. STEP 8. Select your wireless network and enter its password. The Network Status section will show the wireless network your mobile device is currently using. By default, eView will use this network for the camera.
This window will show the status of your camera along with its name, ID number and information about its firmware (the internal software it uses to operate). Right after connecting to your network, the Status section may show as “Offline” or “Unknown” as your app communicates through your network with the camera. The app will check to update the status every five seconds. The status should change to “Online” within 10 seconds. STEP 1. Connect the power. Use only the included power adapter and cord.
Once the camera’s ID is captured, click on Next in the upper right. If the camera is unable to capture the camera ID, enter it manually into the ID area at the bottom of the screen. Then tap on Next in the upper right of the screen to continue. STEP 3. Launch the eView app on your mobile device. Log into the app. This will take you to the Management Window. STEP 4. Tap the Add button. This is located in the upper right corner of the phone app.
STEP 8. Click Submit when the Status icon turns green. Once the camera has connected successfully, you will get a pop-up Success message and then return to the Management screen where you will see your camera ready for viewing. Later, after you’ve logged into your camera, the generic icon will be replaced by a thumbnail screenshot from the last video streamed. STEP 10. Choose your WiFi network. Select your preferred network from the WiFi List.
5. EVIEW MOBILE The mobile apps for Android and Apple operate in the same manner, with only minor, cosmetic differences due to the requirements of the devices’ operating systems. However, the tablet versions of the apps operate using a different interface from that used on phones. These apps take advantage of the larger screens of the tablets to put all of the functions onto a single screen. The operation of eView on a tablet will be handled in a separate section from the smartphone version.
Unlike video, the camera does not need to have a micro SD card in order to capture still images. If you have turned on the Motion Detection feature, the camera will send a still image of the event to eView’s Cloud Servers where they are saved for 30 days. Links to these images can be accessed through the app where they can be viewed, deleted, saved or shared. Full instructions on using video and images is presented in the section relating to your mobile device, below. 5.
LIVE VIEW This is the window you will use the most. You can watch, record and communicate through this window. There will be a time lag as video and audio travel through the network. Additionally, in order to avoid feedback (that loud screeching that comes from speakers), the camera will stop recording using its microphone while you are using its speaker. Remember to deselect Talk in order to hear any response.
REPLAY This area lets you play back video that is recorded on a Micro SD card inserted into the camera. If you have not put a card into your camera, attempting to use this feature will result in a message stating that an error has occurred. While the message will ask you to try again shortly, if you do not have a memory card in the camera, you will still not be able to access any video records as they don’t exist.
LIVE VIEWING Simply tap on a camera from the list on the left in either the My Cameras or Shared tab and then tap the Play button in the center of the View window. Below it, the Status bar will show the strength of the camera’s WiFi connection and whether you are viewing live video or a playback. While you are watching the video, you can choose to record a clip, take a screenshot or talk through the camera. For the latter, your tablet must have a microphone.
6. USING A COMPUTER Camera Configuration This window is where you configured your WiFi connection. It is here where you can rename your camera, take your camera offline, switch to another WiFi network, and turn Audio and Motion Detection on or off. You may also set up and use your EasyView camera with a computer if needed. This process requires either a Macintosh running OSX 10.6 through 10.8 or A PC running Windows XP, Windows Vista, Windows 7 or 8.
Please read the passage entitled “About Passwords” in Section 3.3 earlier in this manual for important considerations regarding password security, including not sharing your login information to share your camera. Once complete, click on Signup to return back to the Homepage. Click on Login to proceed. You may receive pop-up notifications regarding needed software updates. 6.2 ADDING CAMERAS Once you have logged into your account and installed the needed software, you may add cameras for viewing.
6.3 SETTING UP WIFI To enable your camera to connect to your network without the use of the Ethernet cable, you will need to give it access to your router’s WiFi signal. Clicking on the camera’s icon will take you to that camera’s page where you can configure sharing, change the camera’s name, and select which WiFi network it connects to. 6.
Live View Window 1 2 7. TROUBLESHOOTING & FAQ 3 Many wireless connection issues are caused by distance. It is impossible to actually see the communication taking place between two wireless devices. Where one can simply check a telephone cord to see if there’s a break, with wireless, you have to rely on the devices themselves to tell you how strong their connection is.
I want to give my camera to someone. Great! We hope that means that the recipient will enjoy the camera at least as much as you. (Make sure they get this manual too so they can get the most out of it - it’s also available online at Q-See.com/support). The most important thing to remember, besides making sure they have all the pieces, is that you must remove the camera from your account. The instructions for this are found in Chapter 5 for mobile devices and Chapter 6 for computer users.
MOUNTING THE CAMERA Your camera is capable of being placed on any stable horizontal surface without the need to screw it down. However, if you need to mount it on the wall, ceiling or other surface in order to get the right viewing angle, the base conceals mounting holes for the included screws. STEP 1 Remove cover plate by twisting counterclockwise (in the direction of the arrows moulded on the plate). You may also need to remove the camera from the base by unscrewing the collar on the mounting arm.
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