User Manual QC SERIES H.
About this Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT. months from the date of purchase. Additionally, our products also come with a free exchange EVERY EFFORT HAS BEEN MADE TO MAKE THIS DVR SIMPLE TO ASSEMBLE AND USE. HOWEVER, IF policy that covers all manufacturing defects for one from theOR date of purchase.
TABLE OF CONTENTS 1. INTRODUCTION 7 Features and Specifications 2. CONNECTIONS AND CONTROLS 8 10 2.1 Connections 10 QC484 10 QC448 12 QC4316 14 QC304 16 QC308 17 QC3016 18 QC524 19 QC588 20 QC5416 21 2.2 Mouse Control Virtual Keyboard 22 23 2.3 Remote Control 24 2.4 Video Display Connecting a Video Display 26 26 2.5 Cameras Connecting Cameras Camera Placement 960H Cameras 28 28 29 30 3. BASIC OPERATION 32 3.1 Operation 32 3.
6. ALARMS 72 6.1 Alarm Input 72 6.2 Alarm Output 74 6.3 Alarm Setup and Activation 75 7. HARD DISK DRIVE 78 7.1 Installation/Removal 78 7.2 Calculating the Recording Capacity of a Hard Disk Drive 80 APPENDIX 81 A.1 Troubleshooting 81 A.
FEATURES AND SPECIFICATIONS Compression Format Your DVR (Digital Video Recorder) contains professional-grade features and flexibility that allows the do-it-yourselfer to easily setup and maintain a reliable and secure security system for home and office. Supports one channel of combined audio and video. Independent hardware decodes the audio and video signal from a single channel to maintain video and audio synchronization. It uses an embedded Linux OS to maintain stable operation and a popular H.
CONNECTIONS AND CONTROLS CHAPTER 2 2.
QC448 Front Panel Rear Panel 1 2 3 4 5 1 2 NET HDD POWER 2 4 6 8 1 3 5 7 4 5 6 7 AUDIO OUT AUDIO IN VIDEO IN VIDEO OUT ALARM 3 ENTER FN ESC 6 7 VGA AB DC 12V QC484 Number 1 2 3 4 5 Item Status Lights IR Sensor Directional Buttons Enter Button Power Button 8 Function 8 Number Item 9 10 Function Alarm: Not functional on this model 1 Video Out BNC Connector to television Net: Red light indicates that network connection is lost 2 Video In Ports BNC Connec
QC4316 Front Panel Rear Panel 1 2 3 4 5 1 2 VIDEO IN VIDEO OUT ALARM NET HDD 3 2 4 6 8 10 12 14 16 1 3 5 7 9 11 13 15 4 5 6 7 AUDIO OUT AUDIO IN POWER ENTER FN ESC 6 7 VGA AB DC 12V QC484 Number Item 1 Status Lights 2 IR Sensor 3 Directional Buttons 4 Enter Button 5 Power Button 8 Function 8 Number 9 Item 10 Function Alarm: Not functional on this model 1 Video Out BNC Connector to television Net: Red light indicates that network connection is
QC304 QC308 Front Panel 1 Front Panel 2 Rear Panel 1 2 Rear Panel 3 4 5 6 7 8 3 4 5 6 7 8 DC 12V DC 12V VGA Number 16 Item Function VGA Number Item Function 1 Status Lights These show the status of the network connection, power and hard drive respectively. The Network and Power lights will normally be on. The Hard Drive light will normally be off. 1 Status Lights These show the status of the network connection, power and hard drive respectively.
QC3016 QC524 Front Panel Front Panel 1 2 1 Rear Panel 2 Rear Panel 3 4 5 6 7 8 9 3 4 5 6 7 8 9 VGA DC 12V VGA DC 12V Number 18 Item Function Number Item Function 1 Status Lights These show the status of the network connection, power and hard drive respectively. The Network and Power lights will normally be on. The Hard Drive light will normally be off. 1 Status Lights These show the status of the network connection, power and hard drive respectively.
QC588 QC5416 Front Panel Front Panel 1 1 2 Rear Panel 2 Rear Panel 3 4 5 6 3 7 8 9 4 5 6 7 8 9 VGA DC 12V VGA DC 12V Number 20 Item Function Number Item Function 1 Status Lights These show the status of the network connection, power and hard drive respectively. The Network and Power lights will normally be on. The Hard Drive light will normally be off. 1 Status Lights These show the status of the network connection, power and hard drive respectively.
2.2 MOUSE CONTROL VIRTUAL KEYBOARD This DVR can be controlled through the USB mouse, the remote control or by using the buttons on the front panel of the device. We have found that the majority of our customers prefer to operate their DVRs using the USB mouse because of its ease of use and flexibility and our manual is set up with this in mind. The remote control allows you to perform most of the day-to-day functions from a convenient distance.
2.3 REMOTE CONTROL The buttons on the Remote Control operate in the same manner as on a conventional DVR remote. Some buttons have multiple functions depending on which menu is being accessed. Num Name Function 1 Multiple-window switch Switch between multiple-window and one-window view 2 0-9 number key Input password, channel or switch channel.
2.4 VIDEO DISPLAY Changing Display Resolution QC-Series DVRs can use a television or a 19” or larger monitor as a main video display. Certain models also provide the option of using a high definition display, such as an HDTV. A video display is not needed for day to day use of your DVR if you are only monitoring it remotely via a mobile device or using a computer, but one is needed for initial setup.
2.5 CAMERAS CAMERA PLACEMENT CONNECTING CAMERAS When installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well: Your DVR uses BNC (British Naval Connector) ports to ensure quick and secure connections for your cameras’ video cables.
Because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that most Q-See cameras are designed to operate between 14°F to 122°F (-10°C to 50°) with a relative humidity of up to 95%) and consider wind chill and other environmental factors when selecting your location. Specialty cameras are also available from Q-See which are able to operate in more extreme environments.
BASIC OPERATION CHAPTER 3 This chapter is intended to get your system operational in a baseline format now that you’ve connected your system and turned it on after following the instructions on the Quick Start Poster that came with your system. This chapter combines information and instructions on several submenus and settings but may not mention all of the functions or options available in a given menu.
SHORTCUT VIDEO CONTROLS When the mouse cursor is in the top-center portion of a channel with a live video stream, a set of shortcut controls will appear. These allow you to perform quick playback and backup functions, digitally zoom in and add another camera. 3.3 LOGIN, LOGOUT AND MAIN MENU LOGIN When the DVR starts up, the default video display is multiple window mode.
IMPORTANT! It is highly recommended that you change your system password after you log on for the first time to ensure the security of your system. Record your changes and keep that information stored securely as the system will prevent access if the incorrect login information is attempted three times within a 30-minute period. If you find yourself locked out of the DVR because of this, wait 30 minutes, reboot the DVR and attempt to log into it again.
3.4 RECORDING Your DVR is factory set to record when motion is detected. Most users prefer this as it means that it is easier to locate an event using the Search function (see Section 3.5) and it will take longer before the DVR will need to overwrite older files on the hard drive. You can override this in the Record menu, as discussed below, or you can schedule the hours when the NVR captures motion. MANUAL RECORDING This window allows you to override the scheduled recording times of selected cameras.
Overlay – This window allows you to mask off areas from view. This is useful in circumstances such as when a camera’s field of view includes a combination lock or other similar situation. You can mask up to four areas in each camera’s field of view in two modes. Preview mode blocks the area for both local and network viewers. Monitor allows the local user to view the area but remote viewers cannot see the area. These privacy blocks affect both the live view and playback.
MOTION, VIDEO LOSS AND CAMERA MASKING DETECTION SCHEDULE The Schedule menu is located in the Settings menu and it allows you to determine when your cameras will record and under what circumstances. While the settings in this menu can be generally overridden by the user in the Record menu, the settings made in the Schedule menu are more detailed and flexible. NOTE! The menu will show the option to record based on Alarm notification.
You cannot use Copy/Paste in Motion Detection because each channel will have a different display. Right-clicking will exit the screen and your settings will be saved. Sensitivity – The system supports six levels of sensitivity with Level 6 being the most sensitive. VIDEO LOSS The Set button will appear when either Work Day or Free Day is selected in the drop-down. This allows you to arrange the schedule to reflect your business’ weekly schedule.
3.5 SEARCH AND PLAYBACK The Search and Playback window can be accessed through the Shortcut menu. You can view the playback from any camera that was activated during the recording session. You are also able to view the playback from multiple cameras simultaneously.
7 SEARCH 1 2 3 4 REC There are two ways to search for an event - by recording block and by starting time in the Event List: Recording Block Search 11 STEP 1. The calendar in the upper right of the Video Search window will show dates containing recorded video in blue.
PLAYBACK Play Play Forward Reverse Once you’ve selected your video(s), you can control the playback in the same manner as using a VCR or computer’s media playback software. The playback interface includes features that add an extra level of control, including the ability to play in reverse as well as forward, frame-by-frame movement and multiple playback speeds. Certain buttons will be grayed out depending on the playback mode.
6 22 23 24 25 26 27 28 29 30 31 DIGITAL ZOOM Digital zoom in video playback operates differently than it does in Live View as described at the beginning of this chapter. Both are digital zooms where the image is electronically enlarged - usually in exchange for a decrease in image clarity. You can digitally enlarge an area of a video by clicking and dragging with the cursor on the area of interest. This action will draw a green rectangle on the screen.
3.6 BACKUP Once you have selected the files, press Start to begin the download. A progress bar will be displayed showing estimated time remaining. During the download, the Start button will change to Stop. You can stop the process at any time by pressing the button again. This DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network. Network downloads are covered in the Remote Monitoring Guide.
MENUS CHAPTER 4 Once you’re ready to move beyond basic operation, the other menus in the system will allow you to configure the DVR to your individual needs. Backup Information 4.1 MAIN MENU The Main Menu can be accessed at any time from the Live View by right-clicking the mouse and bringing up the Short Cut Menu. Pressing the Return button on the side of the DVR will also bring up the Main Menu. HDD Info Version There are six submenus available; Search, Info, Setting, Advanced, Backup and Shutdown.
In the case of a hard drive error, the system will come directly to this menu. An error may be indicated if the hard drive time and system time do not match. To resolve this issue, adjust the time in the General setting menu located in the Setting menu (See Section 4.3) and restart the system. Formatting the drive, using HDD Manage as described in Section 4.4 Advanced is another possible solution to drive errors. If the drive is damaged or missing, you will need to install a drive.
4.3 SETTING MENU Double-clicking on the Setting icon will open the Setting menu window. This menu contains a number of the settings that are not related to recording video, but rather affect how the DVR operates in general. Additional settings are available in the Advanced menu covered in Section 4.4. The available selections will vary by the model of DVR, but can include: General, Network, Pant/Tilt/ Zoom, RS232, Display and Default.
NETWORK Accessing the DVR from within a Local Area Network, over the Internet or via a Smartphone along with setting up e-mail notifications and other online features will be covered in full in the Remote Monitoring Guide included on the CD that came with your DVR or available for download from www.Q-See.com. Resolution – There are five pre-set options; 1366x768 (default), 1280x1024, 1280x720, 1024x768 and 800x600. The DVR will need to reboot in order for these changes to take place.
ERROR ALERTS 4.4 ADVANCED The settings in this menu cover user accounts, hard disk management, video display, and system maintenance. This window allows you to set up alarms for disk and system disconnection errors as well as how these alarms are handled. Each type of alarm can be independently enabled along with what events that type of alarm will trigger. Event type – Chose from No Disk, Disk Error, Disk No Space, Net Disconnected and IP Conflict.
The Memo field allows you to include a note about the user or group that is only visible in this window. Toggling the Reusable box allows more than one user to log in using this account Creating a group gives you the ability to set the access privileges for as many users and any users’ rights cannot exceed that of the group they are in. Selecting Modify Password opens a new window which allows you to select the user whose password you want to change. Enter the old password and then the new password twice.
CONTROL 5.2 PTZ CONTROL AND SETUP The following instructions are based on the Pelco-D protocol. You will need to have the manual for your PTZ camera at hand to ensure the proper settings within the DVR. Selecting the Pan/Tilt/Zoom shortcut will open the Pan/Tilt/Zoom controls window Speed – From 1 to 8 SETUP For ease of set-up, the PTZ camera’s video feed should be displayed on the screen. and adjust zoom, focus and iris STEP 1. Open the Pan/Tilt/Zoom Menu from the Settings menu.
RUNNING PTZ FUNCTIONS Preset STEP 1. Start by using the eight direction arrows on the PTZ Control Panel (Picture 6-5) to position the camera where you want. STEP 2. Click the Preset button in the Function list and enter the number you want to assign to this preset. Clicking on the Page Switch button in the PTZ Control Panel (Picture 5-5) will switch to a new window (Picture 5-11) which allows you to activate the functions created above as well as the Auto Pan and Flip functions.
ALARMS CHAPTER 6 This DVR features connections for external alarms – both input and output. When an event is detected the system can notify local users or send notification to a monitoring service. At the same time, the system can accept signals from motion detectors, smoke detectors or other alarms and begin recording based on that input and your settings. You will need to have the manual for your alarm(s) handy to ensure the proper settings within the DVR.
6.2 ALARM OUTPUT 6.3 ALARM SETUP AND ACTIVATION The alarm output port should not be directly connected to a higher power load (greater than 1A) to avoid high current which may damage the relay. Use the co-contactor to establish the connection between the alarm output port and the load. Once external alarms are properly connected, you can configure the DVR to activate them. SETTING • 2 way relay alarm output (NO contact). Provides external power to external alarm device.
The bottom portion of the window allows you to choose what actions the DVR will initiate when an alarm is activated along with scheduling when the alarms are active. PTZ Activation – If you have Pan-Tilt-Zoom cameras connected to the DVR, you can cause them to be activated when an alarm occurs. You can further instruct it to perform one of 255 preset activities. You can also allow a delay of 0 to 300 seconds before the PTZ camera(s) activates.
HARD DISK DRIVE CHAPTER 7 Your DVR uses a standard computer A/V-rated SATA (Serial Advanced Technology Attachment) hard disk drive and will support up to a 3TB (terabytes) drive. These drives are the current industry standard and may be purchased wherever computer parts are sold. Depending on where you purchased your DVR, it may come with a pre-installed drive.
7.2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE APPENDIX While the physical data capacity of a hard drive is fixed, how much video you can record upon it depends on your recording configurations. Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly. A.1 TROUBLESHOOTING 1. The DVR does not boot up properly Possible Causes: a. Input power is not correct, check power supply. b.
8. There is no audio when monitoring. Possible Causes: a. Channel with audio is not full screen, make the channel you want to hear audio on full screen. b. Audio cable is damaged. c. Combo DVR hardware malfunction. 16. Remote control does not work. Possible Causes: a. Need to enter the correct Device ID on the remote control. b. Distance is too far or control angle is too wide. c. Remote control battery power is low. d. Remote control is damaged or DVR front panel is damaged. 9.
A.2 SPECIFICATIONS Parameter QC484 QC448 COMPRESSION Compression Format Standard H.264 Baseline VIDEO Video In Composite 1.0V p-p/75Ω, BNC x 4 AUDIO ALARM STORAGE INTERFACE CONTROLS Composite 1.0V p-p/75Ω, BNC x 8 Composite 1.0V p-p/75Ω, BNC x 16 Parameter QC524 QC588 COMPRESSION Compression Format Standard H.264 Baseline VIDEO Video In Composite 1.0V p-p/75Ω, BNC x 4 Composite 1.0V p-p/75Ω, BNC x 8 QC5416 Composite 1.
Parameter COMPRESSION VIDEO QC304 QC308 Compression Format Standard H.264 Baseline Video In Composite 1.0V p-p/75Ω, BNC x 4 Video Out VGA x 1, HDMI x 1 Composite 1.0V p-p/75Ω, BNC x 8 QC3016 Composite 1.0V p-p/75Ω, BNC x 16 VGA x 1, BNC x 1, HDMI x 1 Resolution 1920×1080, 1280×1024, 1280×720, 1024×768 Display Frame Rate (per camera) 704x480 at 30FPS (NTSC) or 25FPS (PAL) Record Resolution D1: 704×480 2CIF: 704x240 STORAGE NTSC: D1 15FPS, 2CIF & CIF 30FPS PAL: D1 6.
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